# Zeiko Support

> Source: https://agentsindex.ai/zeiko

AI support grounded in approved knowledge, proof packs, and human handoff.

- Best for: Small support teams who need measurable AI replies with human escalation.

Starting price

$19 a month

We couldn't open its pricing page on 1 November 2026.

- MCP server Not stated
- API Yes
- Open source Not stated
- Self-host Not stated

[Pricing](https://zeiko.io/pricing) [Docs](https://zeiko.io/docs)

What we checked

- Pages last read: 13 September 2026
- AI answers: Not named in any of 62 Buyer questions, our November check

[How we check](https://agentsindex.ai/methodology) [Editorial policy](https://agentsindex.ai/editorial-policy#not-for-sale)

[Visit Zeiko Support](https://agentsindex.ai/go/zeiko) [Compare](https://agentsindex.ai/compare?cat=customer-service-agents&products=zeiko)

## At a glance

- Category: [Customer service agents](https://agentsindex.ai/categories/customer-service-agents)

### For developers

- Works with: Shopify, Google Workspace, Slack, WhatsApp, Telegram, SMS and 24 more

## Zeiko Support in our research

## What is Zeiko Support?

Zeiko Support is an AI support platform for small support teams that grounds replies in approved help articles, imported tickets, Shopify context, support procedures, and saved runtime evidence. It combines Support QA, outcome proof packs, human handoff flows, and an AI agent workspace with team-level permissions.

It deploys across in-app chat, website widgets, Shopify, Slack, WhatsApp, Instagram, and API/webhook workflows. Plans run Starter $19/month, Team $49/month, Business $99/month, Scale $199/month, and Enterprise custom.

## What it does

Zeiko Support Agent is one product inside a broader 'Zeiko' AI-agent platform for small businesses that also sells SEO, Google Sheets and YouTube agents (zeiko.io). The support agent answers customer conversations using approved support knowledge, imported tickets, and — its main differentiator — live Shopify context: product, order, catalog and discount data. When it can't resolve a request itself, it escalates to a human with the transcript, assignment state and handoff history attached rather than dropping the buyer into a blank ticket queue.

## Two prices for the same platform

The /support-agent page you're likely reading sells a 'Founding support-agent package': $49/month flat for one agent, including 100 billable support outcomes, via a dedicated checkout path. Its own FAQ states plainly this is not a free trial. It includes a 14-day 'operator success-review window' for setup and QA, but that is not a refund guarantee — Zeiko's Terms of Service say fees are non-refundable except where required by law, and cancellations take effect at the end of the current billing period (zeiko.io/terms-of-service). Separately, Zeiko's main pricing page (zeiko.io/pricing) lists a conventional tiered ladder for what appears to be the same underlying platform: Starter $19/mo (1 seat, 200 AI actions, 5 workflows), Team $49/mo (3 seats, 1,000 AI actions, 20 workflows), Business $99/mo (8 seats, 3,000 AI actions, multi-channel deployment, priority support), Scale $199/mo (20 seats, 8,000 AI actions, API access), and custom Enterprise pricing. The Shopify App Store listing mirrors those four tiers and additionally offers a 7-day free trial on Starter (apps.shopify.com/zeik0) — an option the support-agent landing page never mentions. Compare both before choosing where to check out.

## What counts as a billable 'outcome'

Zeiko defines a support outcome as "a customer conversation where Zeiko resolves the request with an AI customer-agent reply, completes an allowed support workflow, or routes the case to a human with a durable ticket and context" (zeiko.io/support-agent FAQ). That third case matters: a conversation the AI can't handle and hands off to a person still counts as a billed outcome, priced at $0.99 once the included 100/month are used up. This is not "pay only when the AI resolves it" — it's pay per conversation touched, resolution method aside.

## Company and how new this is

The legal entity is Zeiko AI Technologies Inc., registered at 50 Johnson Avenue, Unit B, Miramichi, NB, Canada (site footer). The companion Shopify App Store listing shows a launch date of February 24, 2026 — about six months old at the time of this check — with zero reviews and no star rating (apps.shopify.com/zeik0). No Trustpilot profile exists for zeiko.io. The site's own 'Case Studies' page (zeiko.io/case-studies) contains generic operating-model write-ups (an 'SEO/Content Workforce operating model' framework) rather than named customers with measured results. No funding, investor, or backing information is publicly established.

## What's published, what isn't

Zeiko publishes real product docs at zeiko.io/docs. It does not publish a security/trust page, a changelog, or a status page — /security, /trust, /changelog and status.zeiko.io all return 404. The underlying AI model provider powering the agent is not disclosed in the privacy policy, terms, or product pages checked.

Our take

Check whether your rollout needs API access, webhooks, or audit logs, because those appear on Scale and above. If you also need SSO, SLA, or data residency options, that pushes you to Enterprise.

## How much does Zeiko Support cost?

Prices excluding tax, as Zeiko Support publishes them.

- Starter · $19.00/month
  - Included Shopify-first agents for ecommerce operations
  - Barcodes · SKU AI · tags
  - 1 seat · single-focus workspace
  - 200 AI actions / month
  - 5 workflows included
- Team · $49.00/month
  - Included Shopify-first agents for ecommerce operations
  - Barcodes · SKU AI · tags
  - 3 seats · shared focus workspace
  - 1,000 AI actions / month
  - 20 workflows included
- Business · $99.00/month
  - Included Shopify-first agents + secondary SEO/YouTube packages
  - Barcodes · SKU AI · tags
  - Shopify storefront support/sales chat + deploy up to 5 custom agents across every channel
  - 8 seats · multi-operator workspace
  - 3,000 AI actions · 40 workflows
  - Priority support + onboarding help
- Scale · $199.00/month
  - Included Shopify-first agents + secondary SEO/YouTube packages
  - Barcodes · SKU AI · tags
  - Shopify storefront support/sales chat + deploy up to 10 custom agents across every channel
  - API access, webhooks & audit logs
  - 8,000 AI actions · 100 workflows
  - Quarterly planning + priority support
- Enterprise · Custom pricing (from $399/mo • annual contract)
  - Unlimited seats and stores as scoped
  - SSO, SLA and data residency options
  - Tailored AI and automation allowances
  - Dedicated onboarding and solution design
  - Priority partnership with the Zeiko team
  - Book 30-min demo

[![Zeiko Support](https://agentsindex.ai/img/1024/screenshots/zeiko/pricing.webp)](https://agentsindex.ai/img/1920/screenshots/zeiko/pricing.webp)

Pricing page, captured 19 October 2026

[zeiko.io/pricing](https://zeiko.io/pricing)

We couldn't open its pricing page on 1 November 2026.

## Zeiko Support alternatives

- [Botpress](https://agentsindex.ai/botpress) · AI support agents and a built-in helpdesk, priced per conversation with no per-seat fee and AI usage included. · Free Checked 1 Nov · Freemium GDPR SOC 2 · [Visit](https://agentsindex.ai/go/botpress)
  - MCP server
  - API
  - Open source
  - Self-host
- [PolyAI](https://agentsindex.ai/polyai) · Enterprise voice and chat agents on PolyAI's own Raven models, built and shipped from Agent Studio. · From $0.02 per minute Checked 25 Oct · GDPR ISO 27001 SOC 2 · [Visit](https://agentsindex.ai/go/polyai)
  - MCP server
  - API
  - Open source
  - Self-host
- 1 more alternative · All 3 publish a price.
  - [Aissist](https://agentsindex.ai/aissist) Free, then $0.09 per interaction Agents for support and sales chats that work within the helpdesk you already use, capped at 60 cents per resolution.

## Sources

Based on Zeiko Support's own pages, not a hands-on trial. Checked against zeiko.io on 13 September 2026.

1. [zeiko.io/support-agent](https://zeiko.io/support-agent)
2. [zeiko.io/pricing](https://zeiko.io/pricing)
3. [apps.shopify.com/zeik0](https://apps.shopify.com/zeik0)
4. [zeiko.io/terms-of-service](https://zeiko.io/terms-of-service)
5. [zeiko.io/case-studies](https://zeiko.io/case-studies)
6. [zeiko.io/security](https://zeiko.io/security)
7. [zeiko.io/docs](https://zeiko.io/docs)
8. [trustpilot.com/review/zeiko.io](https://www.trustpilot.com/review/zeiko.io)

## Questions about Zeiko Support

- How much does Zeiko Support cost?: Zeiko Support costs $19 a month. We couldn't open its pricing page on 1 November 2026.
- Does Zeiko Support have an API or an MCP server?: It has an API.

[How we check every listing](https://agentsindex.ai/methodology)

## Similar in Customer service agents

[See all in Customer service agents](https://agentsindex.ai/categories/customer-service-agents)

- [Agentforce](https://agentsindex.ai/salesforce-agentforce) Salesforce's platform for building and running AI agents across service, sales and employee support. From $2 per outcome
- [VoiceFleet](https://agentsindex.ai/voicefleet) AI voice receptionist that books through calendars and booking systems, with a two-tier MCP server. From about $110 a month
- [Chatbase](https://agentsindex.ai/chatbase) Build sales and support agents from your own content without code, on a flat monthly plan with message credits. From $40 a month

## Is this yours?

Claim it free, then see who reads this page and carry the verified owner mark. You confirm it with an email at zeiko.io.

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