Hippocratic AI
What is Hippocratic AI?
Hippocratic AI is a healthcare voice automation platform for health systems, nursing teams, care management, life sciences, and payers that handles patient conversations and nurse workflows. It combines AI Front Door, Nurse Co-Pilot, Contextual ASR, Advanced Scheduling, and Drug Safety, and it connects with Epic, Salesforce, MEDITECH, and Oracle Cerner. Named customers include WellSpan Health, Ohio Health, Cincinnati Children's Global, and Medical Mutual.
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At a glance
- Hippocratic AI is best for healthcare teams that need safe voice automation for patient conversations and nurse workflows.
What does Hippocratic AI do?
Hippocratic AI runs healthcare voice workflows with Polaris 5.0, a clinically validated model built on more than 180 million real-world patient interactions. Its AI Front Door handles inbound and outbound conversations across voice, SMS, chat, and app channels, while Nurse Co-Pilot supports inpatient education, documentation, and escalation back to the EHR. The platform also shows safety-oriented behavior such as contextual speech recognition, advanced scheduling, and drug-name pronunciation so conversations stay clinically grounded. At scale, the company says it has 1,000+ AI healthcare agents and 50+ global healthcare partners. Its safety framework uses multi-step testing, human clinical supervision, and nurse escalation, and the site shows outcomes like 360% capacity expansion, 30% reduction in readmission rates, and 3+ hours saved per nurse per day. Customers named on the site include WellSpan Health, Ohio Health, Cincinnati Children's Global, and Medical Mutual.
Why use Hippocratic AI?
- Built on more than 180 million patient interactions, so buyers get a model trained on healthcare-specific conversation patterns.
- Safety is treated as a product requirement, with multi-step validation, human clinical supervision, and nurse escalation.
- AI Front Door spans voice, SMS, chat, and app interactions, reducing channel handoffs for patients and staff.
- Nurse Co-Pilot connects patient education to automatic documentation, which helps nurses reclaim time from charting.
- The platform is already used by named health systems and payers, including WellSpan Health, Ohio Health, and Medical Mutual.
Who is Hippocratic AI for?
- Health system operations teams who want to automate patient outreach without losing clinical context.
- Inpatient nursing leaders who need education, documentation, and escalation support.
- Care management teams who want to expand outreach capacity and reduce manual call burden.
- Life sciences teams who need patient support, education, and safety-oriented engagement workflows.
- Payer and member services teams who need conversational automation across administrative and clinical requests.
What are Hippocratic AI's key features?
Safety
Built around clinical safety controls and escalation paths, using 180m+ patient interactions to reduce harmful responses and route risky cases appropriately.
Benchmarks
Uses 3400 patient call transcripts, 300 samples for drug benchmarks, and a 95% confidence interval of 99.54% to 99.87% to measure performance.
AI Front Door
Is an AI front door for patient intake and routing, connecting with Epic, Salesforce, MEDITECH, and Oracle Cerner to capture requests and direct next steps.
Nurse Co-Pilot
Supports nurses with documentation and call handling, helping save ~15 min to ~60 min per shift while keeping clinical conversations organized.
Contextual ASR
Improves speech recognition with contextual ASR, drug name pronunciation, background TV cancellation, and cough detection for clearer patient calls.
Advanced Scheduling
Handles visit coordination and scheduling across clinical workflows, reducing back-and-forth and supporting timely follow-up for patients and sites.
Drug Safety
Supports drug safety workflows with drug name pronunciation, lab safety, and adverse event escalation so medication conversations stay accurate and actionable.
Omni-Channel
Runs across voice and other channels with language switching, Mandarin language support, and integrations like Gemini, GPT, Claude, and 11Labs.
What does Hippocratic AI integrate with?
- Epic
- Salesforce
- MEDITECH
- Oracle Cerner
- Gemini
- GPT
- Claude
- Amazon
- OpenAI
- 11Labs
What are Hippocratic AI's use cases?
Health system outreach automation
Health system operations teams use Hippocratic AI to automate patient outreach while preserving clinical context, using AI Front Door to route requests and Omni-Channel to reach patients by phone and other channels. They can reduce manual call burden without losing the nuance needed for follow-up and escalation.
Nurse support for inpatient teams
Inpatient nursing leaders use Hippocratic AI to support education, documentation, and escalation workflows, using Nurse Co-Pilot and Automatic Documentation to capture key details during patient conversations. That helps nurses save time on routine tasks while keeping handoffs and escalation paths clear.
Member services conversational intake
Payer and member services teams use Hippocratic AI to handle administrative and clinical requests conversationally, using AI Front Door and Smart Escalation to triage issues to the right human team. The result is faster resolution for routine questions and safer routing for complex cases.
Life sciences patient support
Life sciences teams use Hippocratic AI to run patient support and education workflows, using Drug Safety and Personalized Education to deliver safer, more relevant engagement. They can guide patients through therapy questions, adherence touchpoints, and escalation when a safety concern appears.
How does Hippocratic AI work?
- Connect your first workflow source, such as Epic or Salesforce, and define the patient journey you want to automate. Use AI Front Door to start routing outreach into the right conversation path.
- Choose the conversation style and safety guardrails with Safety, Clinical Escalation Safety, and Do No Harm. Set when the system should continue, pause, or hand off to staff.
- Configure channel coverage with Omni-Channel and Language Switching Intent so patients can respond in the format and language that works best. Add Contextual ASR for clearer capture of spoken details.
- Turn on task-specific flows like Advanced Scheduling, Automatic Documentation, or Medication Adherence. Use Smart Escalation to surface urgent issues and keep routine work moving.
- Review Benchmarks and interaction summaries to monitor performance, then refine prompts and routing rules. Keep improving outreach quality as teams expand to more patient populations.
Frequently asked questions
What is Hippocratic AI?
Hippocratic AI is a healthcare voice automation platform for health systems, nursing teams, care management, life sciences, and payers that handles patient conversations and nurse workflows. It combines AI Front Door, Nurse Co-Pilot, Contextual ASR, Advanced Scheduling, and Drug Safety, and it connects with Epic, Salesforce, MEDITECH, and Oracle Cerner. Named customers include WellSpan Health, Ohio Health, Cincinnati Children's Global, and Medical Mutual.
What is Hippocratic AI used for? Who is it for?
Hippocratic AI is used for Safety, Benchmarks, and AI Front Door. It's built for Health system operations teams, Inpatient nursing leaders, and Care management teams.
Does Hippocratic AI have an API and what does it integrate with?
Hippocratic AI doesn't publish a public API. It integrates with Epic, Salesforce, MEDITECH, Oracle Cerner, Gemini, and 6 more.
Editor's read
Check how its clinical safety workflow maps to your escalation process, especially if you need nurse review or human supervision for risky conversations. Also verify the Epic, Salesforce, MEDITECH, or Oracle Cerner connection you plan to use is available in your deployment path.
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