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Deepgram

What is Deepgram?

Deepgram is a speech AI platform for product and engineering teams that turns audio into transcripts, analytics, and conversational responses through real-time and batch APIs. Its stack includes Speech to Text, Text to Speech, Voice Agent, Audio Intelligence, and features like diarization, smart formatting, and keyterm prompting. It integrates with Twilio, Vapi, LiveKit, and OpenAI, and powers customers such as Twilio, Cloudflare, Sierra, and NASA. Plans run Pay As You Go Free $200 Credit, Growth $4K+ / year, and Enterprise Contact Sales.

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At a glance

Best for
Deepgram is best for product and engineering teams that need low-latency voice APIs for transcription, synthesis, and agents.
Pricing
Pay As You Go Free $200 Credit; Growth $4K+ / year; Enterprise Custom
API
Yes — Deepgram offers a speech-to-text API with model-specific docs and feature docs for transcription capabilities.

What it actually is

Deepgram is a hosted API for speech, not an open-source library: a family of proprietary ASR models (Nova-3, and the newer Flux model built for real-time use), a text-to-speech line (Aura-1/Aura-2), and a Voice Agent API that chains STT, an LLM (Deepgram's own or a bring-your-own model), and TTS into one WebSocket connection. The client SDKs (Python, JS/TS, .NET, Go) are open source and actively maintained — the Python SDK shipped a new PyPI release on 2026-08-12, and both the Python and JS SDK repos on GitHub had commits within the last 24-48 hours as of this check — but the models themselves are closed and run only on Deepgram's infrastructure or, for enterprise customers, in self-hosted containers on customer-owned NVIDIA GPUs.

Where it independently wins: real-time latency

On Artificial Analysis's streaming speech-to-text leaderboard (read directly off the rendered page on 2026-08-19, not vendor copy), Deepgram Flux has the lowest time-to-final-transcript of any model tracked — 0.02 seconds from detected end-of-speech to final transcript, more than 2x faster than the next fastest (Soniox v5 Real-Time at 0.05s) and roughly 20x faster than several other proprietary competitors in the same comparison. For a voice agent, that latency is often the difference between a conversation that feels natural and one that feels like a phone tree, so this is a real and specific technical edge, not a marketing number.

Where it does not lead: raw accuracy

On the same independent benchmark's non-streaming Word Error Rate index (AA-WER v2, a duration-weighted average across three real-world datasets), Deepgram's Nova-3 scored 5.2% WER, ranking 29th of the 31 models shown (out of 63 tracked total) as of 2026-08-19 — behind ElevenLabs Scribe v2 (2.2%), AssemblyAI's Universal-3.5 Pro (3%), and OpenAI's Whisper Large v3 (4.1%), among others. This is close to Deepgram's own published claim of a ~5.26% median WER, so the vendor isn't overstating its own number, but a buyer choosing purely on transcription accuracy has several models that currently score meaningfully better. Deepgram's real differentiator, per the same source, is speed rather than peak accuracy.

How pricing works

Pricing is fully public and unusually granular: pay-as-you-go rates are quoted per minute (or per hour equivalent) down to the tenth of a cent, for every model and feature combination (verified against deepgram.com/pricing on 2026-08-19). Representative pay-as-you-go rates: Nova-3 streaming transcription $0.0048/min ($0.29/hr) monolingual, $0.0058/min multilingual; Nova-3 batch/pre-recorded $0.0043/min monolingual; Flux (real-time) streaming $0.0065/min; Aura-2 text-to-speech $0.030/min; the Voice Agent API (Standard tier) $0.056/min end-to-end. Every new account gets $200 in free credit with no credit card required. A Growth plan requires a prepaid commitment starting at $4,000/year in exchange for roughly a 12.5-20% discount across products, higher concurrency limits, and priority support; add-on features (redaction, keyterm prompting, sentiment/intent/topic detection) are billed separately, on top of the base transcription rate, which is easy to miss when estimating a per-minute cost from the headline number alone.

Compliance and self-hosting

Deepgram publishes SOC 2 Type 1 and Type 2 certification and states it is HIPAA compliant, signing Business Associate Agreements for eligible customers (deepgram.com/pricing FAQ, verified 2026-08-19). For data-sovereignty or regulatory needs, it offers self-hosted containers deployable in a customer's own VPC or on-premises, which requires NVIDIA GPUs and is positioned as an Enterprise-tier offering rather than something available on usage-based plans.

Company and funding

Deepgram raised a $130M Series C in January 2026 at a $1.3B valuation, led by AVP, with participation from existing investors including Alkeon, In-Q-Tel, Madrona, Tiger, Wing, Y Combinator, and BlackRock-managed funds, plus new strategic investors Twilio, ServiceNow Ventures, SAP, and Citi Ventures (deepgram.com press release and Yahoo Finance coverage, verified 2026-08-19). Total disclosed funding is reported at roughly $234M across 12 rounds by Tracxn; that aggregator figure is third-party and not independently verified here. Employee headcount estimates vary widely across data providers (from roughly 180 to 340) with no primary source giving a single authoritative number, so headcount is not established.

Independent user reviews

G2 and Trustpilot both blocked automated access (403/CAPTCHA) during this review, including via a headless browser, so no G2 or Trustpilot rating or review count could be verified from a primary source as of 2026-08-19; any specific star rating or review count attributed to Deepgram found via search aggregation should be treated as unverified.

How much does Deepgram cost?

PlanPriceWhat's included
Pay As You GoFree $200 Credit
  • No minimums. No expiration.
  • No credit card required.
  • All endpoint in public models
  • Up to 50 for the REST API
  • Up to 5 for Deepgram Whisper Cloud
  • Up to 45 for the WSS API
  • Up to 10 for the REST API
  • Community & Discord
  • Standard Uptime
Growth$4K+ / year
  • With pre-paid credits for the year.
  • Credits are redeemed against actual usage.
  • All endpoints in public models
  • Up to 50 for the REST API
  • Up to 5 for Deepgram Whisper Cloud
  • Up to 60 for the WSS API
  • Up to 10 for the REST API
  • Community & Discord
  • Standard Uptime
EnterpriseContact Sales
  • For businesses with large volumes, data or deployment requirements, or support needs.
Speech to Text: Flux English$0.0065/min
  • Conversational speech recognition for real-time voice agents with built-in turn detection, natural interruption handling and ultra-low latency.
Speech to Text: Flux Multilingual$0.0078/min
  • Conversational speech recognition for real-time voice agents that handle multiple languages within a single conversation, with built-in turn detection, natural interruption handling and ultra-low latency.
Speech to Text: Nova-3 Monolingual$0.0048/min
  • Our highest performing model. Recommended for most use cases, especially audio with multiple languages, background noise, crosstalk and far field audio.
Speech to Text: Nova-3 Multilingual$0.0058/min
  • Our highest-accuracy multilingual model with automatic language detection. Recommended for audio with multiple languages, background noise, crosstalk and far-field input.
Speech to Text: CustomContact Sales
  • Custom speech-to-text models trained on proprietary or novel datasets for maximum accuracy in edge-case scenarios.
Speech to Text Add-ons: Redaction$0.0020/min
  • Automatically identify and remove sensitive PII such as social security numbers, credit cards and phone numbers.
Speech to Text Add-ons: Keyterm Prompting$0.0013/min
  • Boost accuracy for specific field-specific jargon, product names, or acronyms important to your use case.
Speech to Text Add-ons: Smart FormattingIncluded
  • Automatically format punctuation, casing, dates and currency for readability.
Speech to Text Add-ons: Speaker Diarization$0.0020/min
  • Detect multiple speakers and label who spoke when in the transcript.
Voice Agent API: Standard$0.075/min
  • Calculated based on websocket connection time.
Voice Agent API: Standard - BYO TTS$0.065/min
  • Calculated based on websocket connection time.
Voice Agent API: Custom - BYO LLM$0.056/min
  • Calculated based on websocket connection time.
Voice Agent API: Custom - BYO LLM + TTS$0.050/min
  • Calculated based on websocket connection time.
Voice Agent API: Advanced$0.163/min
  • Calculated based on websocket connection time.
Voice Agent API: Advanced - BYO TTS$0.122/min
  • Calculated based on websocket connection time.

Frequently asked questions

What is Deepgram?

Deepgram is a speech AI platform for product and engineering teams that turns audio into transcripts, analytics, and conversational responses through real-time and batch APIs. Its stack includes Speech to Text, Text to Speech, Voice Agent, Audio Intelligence, and features like diarization, smart formatting, and keyterm prompting. It integrates with Twilio, Vapi, LiveKit, and OpenAI, and powers customers such as Twilio, Cloudflare, Sierra, and NASA. Plans run Pay As You Go Free $200 Credit, Growth $4K+ / year, and Enterprise Contact Sales.

How much does Deepgram cost? Is it free?

Deepgram has a free plan, with paid tiers including Growth at $4K+ / year, Enterprise at Contact Sales, Speech to Text: Flux English at $0.0065/min.

What is Deepgram used for? Who is it for?

Deepgram is used for Speech to Text, Text to Speech, and Voice Agent. It's built for Product engineers, Voice AI teams, and Contact center builders.

Does Deepgram have an API and what does it integrate with?

Deepgram offers a speech-to-text API with model-specific docs and feature docs for transcription capabilities. It integrates with Twilio, daily, Granola, vapi, livekit, and 13 more.

Editor's read

Check whether your workload needs self-hosted or dedicated deployment before committing. Those options are positioned for larger deployment, data, or support requirements, so confirm the plan and operational path match your infrastructure and compliance needs.

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