Hamming AI

What is Hamming AI?

Hamming AI is a testing and monitoring platform for voice and chat AI agents. It runs automated call simulations, measures agent performance across thousands of scenarios, and catches regressions before they reach production. The platform connects to existing voice infrastructure through PSTN, SIP, or WebRTC and surfaces metrics on latency, hallucinations, sentiment, and compliance. Built for developers and product teams shipping voice AI products, Hamming AI stands apart by offering audio-native evaluations with 95-96% human agreement rates, something generic testing tools cannot match.

Key Features

• Automated Scenario Generation: Auto-generates 15-20 test scenarios from your agent prompt, covering edge cases that manual testing misses
• Concurrent Call Simulation: Stress-test agents with 1,000+ simultaneous calls per minute, including accent variation, background noise, and interruption simulation
• Production Call Replay: Replay real production calls against new agent versions to spot regressions before deploying
• 50+ Built-In Metrics: Track latency, hallucinations, sentiment, compliance, and more out of the box, with custom scorer support
• Multi-Language Support: Test across 65+ languages with regional accent options for global voice products
• Security Red-Teaming: Detect prompt injection vulnerabilities, PII leakage, and other safety issues before they hit users
• CI/CD Integration: Plug into GitHub Actions, Jenkins, or any pipeline through the REST API for automated testing on every deploy
• One-Click Platform Imports: Connect directly from Vapi, Retell, 11Labs, and other voice agent frameworks without manual configuration

Use Cases

• Voice AI startups: Run regression tests on every agent update to catch broken conversation flows before customers hear them
• Healthcare teams: Validate HIPAA compliance and clinical safety across appointment scheduling, triage, and patient intake agents
• Customer support operations: Monitor production call quality 24/7 with automated alerts when agent performance drifts below thresholds
• Enterprise call centers: Stress-test new agent versions under realistic load conditions before rolling out to millions of callers
• Recruiting platforms: Test interview scheduling agents across accents, languages, and noisy environments to ensure reliable candidate experiences

Strengths and Weaknesses

Strengths:

• Audio-native evaluation engine achieves 95-96% agreement with human reviewers, far above what text-based testing tools can offer for voice agents
• First test report is achievable in under 10 minutes, with minimal configuration needed to connect existing voice infrastructure
• SOC 2 Type II certified and HIPAA-ready with BAA support and is viable for regulated industries like healthcare and finance
• Y Combinator-backed (S24 batch) with a $3.8M seed round led by Mischief, and a strategic partnership with Cisco for enterprise deployments
• The platform has analyzed over 4 million calls with a mature evaluation baseline

Weaknesses:

• All pricing is custom and requires booking a call with the CEO, which creates friction for teams that want to evaluate the tool quickly on their own
• The product focuses narrowly on voice and chat agent testing, so teams looking for broader QA or general AI evaluation will need additional tools
• With only a few public reviews available, independent user feedback is limited compared to more established testing platforms

Pricing

• Startup: Custom pricing. Includes automated voice agent testing, call analytics, trust and safety reports, custom scoring templates, 7-day support, and direct founder access. Built for early-stage teams.
• Agency: Custom pricing. Everything in Startup plus multi-client management, priority 4-hour response support. Designed for agencies managing multiple voice AI projects.
• Enterprise: Custom pricing. Everything in Agency plus SOC 2 and HIPAA compliance, 24/7 support SLAs, and a dedicated support engineer (10 hours per week).

All plans require booking a call to discuss pricing. Discount programs are available for YC companies.

FAQ

What does Hamming AI do?

Hamming AI automates testing and monitoring for voice and chat AI agents. It simulates phone calls at scale, evaluates agent responses against 50+ metrics, and catches regressions before they reach production.

Is Hamming AI HIPAA compliant?

Yes. Hamming AI offers HIPAA-ready infrastructure with Business Associate Agreement (BAA) support, SOC 2 Type II certification, and options for US-only data residency and single-tenant deployment.

How does Hamming AI compare to manual voice agent testing?

Manual testing covers a handful of scenarios. Hamming AI generates test cases automatically and runs 1,000+ concurrent calls per minute with accent variation and background noise, catching edge cases that manual QA consistently misses.

What voice platforms does Hamming AI integrate with?

Hamming AI connects to Vapi, Retell, 11Labs, LiveKit, Pipecat, and other voice agent frameworks through one-click imports. It also supports PSTN, SIP, and WebRTC connections for custom infrastructure.

How much does Hamming AI cost?

Hamming AI uses custom pricing across three tiers: Startup, Agency, and Enterprise. All plans require booking a call to discuss specific needs and pricing. YC company discounts are available.

How quickly can I get started with Hamming AI?

First test results are achievable in under 10 minutes. Integration involves connecting via SIP number or API, and the platform auto-generates test scenarios from your agent prompt.