KrispCall
What is KrispCall?
KrispCall is a cloud phone system for sales, support, recruiting, and operations teams that routes business calling through the tools they already use. It connects calls, SMS, recordings, and voicemails into workflows with CRM Integrations, Sales Engagement, Support Desk Connections, Automation Workflows, Recruiting Integrations, and Team Collaboration. It integrates with HubSpot, Pipedrive, Zoho CRM, Slack, and Microsoft Teams, and the site shows 100+ CRM integrations.
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At a glance
- KrispCall is best for sales and support teams who need calling tied directly to their CRM and workflow tools.
What does KrispCall do?
KrispCall routes business calling through a cloud phone system that ties voice, SMS, and call activity back into the tools teams already use. Its integration library spans CRM, workflow automation, customer support, and collaboration apps, so calls, texts, recordings, and voicemails can be logged where work already happens. The product pages show direct workflows for HubSpot, Pipedrive, Zoho CRM, Zapier, Slack, and Microsoft Teams, plus support for AI and transcription use cases. At scale, KrispCall surfaces 100+ CRM integrations and a broad catalog of popular and latest connections, including Salesforce, ActiveCampaign, Crisp, Microsoft Dynamics 365, monday.com, and PCRecruiter. The site also shows industry and team-specific solutions for healthcare, legal, real estate, sales, and support. KrispCall Communications Inc. Presents the product with security and implementation badges, and the footer notes it is made in the USA.
Why use KrispCall?
- Its 100+ CRM integrations reduce manual logging and keep call activity inside the systems teams already work in.
- The mix of CRM, workflow automation, support, and collaboration integrations supports cross-functional calling workflows.
- Popular connections like HubSpot, Pipedrive, Zoho CRM, Slack, and Microsoft Teams make adoption easier for existing stacks.
- The integration catalog includes both mainstream and niche tools, which helps teams avoid brittle one-off workarounds.
Who is KrispCall for?
- Sales teams who want calls and texts logged automatically in their CRM.
- Support teams who need customer conversations connected to help desk workflows.
- Recruiters who manage candidate outreach across ATS and CRM systems.
- Operations teams who want telephony data synchronized with collaboration tools.
- RevOps teams who need calling activity visible across multiple systems.
What are KrispCall's key features?
CRM Integrations
Connect calls and contacts with 100+ CRM integrations, including HubSpot, Salesforce, and Pipedrive, so activity stays synced where reps already work.
Sales Engagement
Link calling workflows with tools like Salesloft, Outplay, and Gong to keep outreach activity tied to prospect records and follow-up sequences.
Support Desk Connections
Route phone activity into support systems such as Zendesk, Intercom, and Help Scout, helping teams keep customer conversations in one place.
Automation Workflows
Use Zapier, Make, n8n, and Pipedream to trigger call-related actions across apps, reducing manual updates and speeding handoffs.
Recruiting Integrations
Connect with Greenhouse, Recruit CRM, Recruiterflow, and PCRecruiter to log candidate calls and keep hiring pipelines updated.
Team Collaboration
Share call context through Slack and Microsoft Teams integrations, so sales and support teams can coordinate faster after each conversation.
What does KrispCall integrate with?
- Zoho CRM
- Follow Up Boss
- Bigin
- Salesforce
- Pepper Cloud
- Slack
- Sellsy
- Less annoying CRM
- Outplay
- HaloPSA
- Attio
- Google Contacts
- PCRecruiter
- Odoo Contacts
- Odoo CRM
- Vtiger
- Recruit CRM
- Greenhouse
- n8n
- Keragon
- Deskpro
- Folk
- Freshservice
- Livespace
- Notion
- Recruiterflow
- BoldDesk
- Manatal
- SuperOffice
- Cloze
What are KrispCall's use cases?
Sales CRM logging
Sales teams who want calls and texts logged automatically in their CRM use KrispCall to keep every conversation tied to the right deal. With CRM Integrations and Automation Workflows, they can capture activity without manual entry and keep follow-up tasks visible for faster pipeline updates.
Support desk conversations
Support teams who need customer conversations connected to help desk workflows use KrispCall to route phone activity into their service stack. Support Desk Connections and Team Collaboration help agents see context faster, so they can resolve issues with fewer handoffs and less duplicate work.
Recruiter outreach sync
Recruiters who manage candidate outreach across ATS and CRM systems use KrispCall to keep calls organized around each candidate record. Recruiting Integrations and Automation Workflows help them log touchpoints consistently, so candidate follow-up stays timely and hiring teams can review outreach history.
RevOps visibility across tools
RevOps teams who need calling activity visible across multiple systems use KrispCall to centralize telephony data for reporting and coordination. CRM Integrations and Team Collaboration make it easier to align sales, support, and operations around the same conversation history.
How does KrispCall work?
- Connect your first CRM or help desk through CRM Integrations, then choose the workspace where calls and texts should appear. Map the fields you want synced so activity lands in the right records.
- Set up Automation Workflows to log calls, texts, and follow-ups automatically. Define triggers for missed calls, completed conversations, or new outreach so routine updates happen without manual entry.
- Add your sales, support, or recruiting team and assign shared access with Team Collaboration. Keep everyone working from the same conversation history, notes, and contact context.
- Link additional systems such as Slack, Microsoft Teams, or Zendesk through the available integrations. Use those connections to surface updates where your team already works.
- Review synced activity in your connected tools, then refine routing and logging rules as your process changes. Keep CRM Integrations and Automation Workflows aligned with how your team actually sells or supports.
Frequently asked questions
What is KrispCall?
KrispCall is a cloud phone system for sales, support, recruiting, and operations teams that routes business calling through the tools they already use. It connects calls, SMS, recordings, and voicemails into workflows with CRM Integrations, Sales Engagement, Support Desk Connections, Automation Workflows, Recruiting Integrations, and Team Collaboration. It integrates with HubSpot, Pipedrive, Zoho CRM, Slack, and Microsoft Teams, and the site shows 100+ CRM integrations.
What is KrispCall used for? Who is it for?
KrispCall is used for CRM Integrations, Sales Engagement, and Support Desk Connections. It's built for Sales teams, Support teams, and Recruiters.
Does KrispCall have an API and what does it integrate with?
KrispCall doesn't publish a public API.
Editor's read
Check whether your core stack is covered in the integration library before rollout, especially if you rely on a specific CRM, help desk, or ATS. The listing shows 100+ CRM integrations, but your exact workflow depends on the named connectors you need.
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