Kapso
What is Kapso?
Kapso is a WhatsApp infrastructure platform for product teams, agencies, developers, operations teams, and automation builders that handles onboarding and messaging through a simple API, setup links, and webhook-driven automation. It includes Instant setup, Embedded Signup, WhatsApp webhooks, API logs, Inbox, Workflows, and Integrations with HubSpot, Claude, Cursor, Codex, Meta, and 2,700+ apps. Plans run Free $0/month, Pro $25/month, Platform $299/month, and Enterprise custom.
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At a glance
- Kapso is best for product teams who need to add WhatsApp onboarding and messaging quickly.
- Free $0/mo; Pro $25/mo; Platform $299/mo; Enterprise Custom
- Yes — The page advertises a simple API for creating customers, generating setup links, and sending WhatsApp messages.
What does Kapso do?
Kapso handles WhatsApp onboarding and messaging by combining a simple API, setup links, and webhook-driven automation. You can create customers, generate onboarding links, and send messages from code, while the platform also supports sandbox testing, API logs, message tracking, inbox management, workflows, broadcasts, and agents for day-to-day operations. It's built to let teams move from setup to live messaging quickly, without stitching together separate tools. At scale, Kapso is positioned for WhatsApp infrastructure across products and customer accounts: it says you can ship to 3 billion WhatsApp users and connect in 2 minutes. The platform page shows multi-tenant flows for onboarding thousands of customers, with Acme Corp and TechStart Inc as example accounts. It also includes serverless functions for custom JavaScript, plus integrations with 2,700+ apps and Meta-supported WhatsApp flows. The docs advertise a simple API for creating customers, generating setup links, and sending WhatsApp messages.
Why use Kapso?
- It shortens WhatsApp setup to a few API calls and a setup link, reducing the integration work needed to get customers live.
- Its multi-tenant flow lets you onboard thousands of customer accounts without rebuilding WhatsApp infrastructure for each one.
- Sandbox mode, API logs, and message tracking make it easier to test, debug, and monitor delivery behavior before rollout.
- Serverless functions let teams run custom JavaScript alongside WhatsApp events, so automation can stay close to the messaging layer.
- The platform supports Meta-backed embedded signup and branded onboarding, which helps teams keep the customer experience inside their own product.
Who is Kapso for?
- SaaS product teams who need to embed WhatsApp messaging into their app.
- Agencies who manage WhatsApp setups for multiple client accounts.
- Developers who want API control over onboarding, messaging, and webhooks.
- Operations teams who need inboxes, broadcasts, and message tracking in one place.
- Automation builders who want workflows and agents connected to WhatsApp.
What are Kapso's key features?
Instant setup
Generate a setup link and get a customer connected in about 2 minutes, then start automating WhatsApp without manual onboarding work.
Use your own SIM
Connect your own SIM or digital phone number to run WhatsApp messaging under your existing number, which helps preserve customer recognition and continuity.
WhatsApp webhooks
Receive WhatsApp event callbacks for messages and status changes, so your app can react in real time instead of polling.
API logs
Inspect API activity for customer creation, setup links, and message sends through the documented platform API, making debugging and audits faster.
Inbox
Manage conversations in a shared inbox for WhatsApp threads, helping teams handle replies and handoffs without losing context.
Workflows
Automate WhatsApp actions with workflows and serverless function calls, so teams can route messages and trigger follow-up steps at scale.
Embedded Signup
Use embedded signup to onboard customers inside your product, reducing setup friction for multi-tenant WhatsApp deployments.
Integrations
Connect with HubSpot, Claude, Cursor, Codex, and Meta, plus 2,700+ apps through automation, so WhatsApp data can flow into existing tools.
What does Kapso integrate with?
- HubSpot
- Claude
- Cursor
- Codex
- Meta
What are Kapso's use cases?
SaaS teams embed WhatsApp
SaaS product teams who need to embed WhatsApp messaging into their app use Kapso to launch customer messaging fast, using Embedded Signup and Full API Control to connect accounts without a heavy setup. They can then route events through WhatsApp webhooks and Message tracking to confirm delivery and keep onboarding flows moving.
Agencies manage client setups
Agencies who manage WhatsApp setups for multiple client accounts use Kapso to spin up and oversee each client environment, using Multi-tenant Ready and Setup Links to onboard accounts cleanly. Inbox and Usage Tracking help them monitor activity, reduce handoff friction, and keep client messaging organized.
Ops teams centralize messaging
Operations teams who need inboxes, broadcasts, and message tracking in one place use Kapso to handle day-to-day WhatsApp communication, using Inbox and Broadcasts to send updates and respond from a single workspace. Message tracking and Health Monitoring help them catch delivery issues early and keep campaigns reliable.
Automation builders connect agents
Automation builders who want workflows and agents connected to WhatsApp use Kapso to trigger actions from chat events, using Workflows and Agents to automate replies, routing, and follow-ups. WhatsApp webhooks and Integrations with tools like HubSpot or Claude help them turn conversations into repeatable processes.
How does Kapso work?
- Generate a setup link in Kapso to start the first WhatsApp connection, then share it with the customer or team member who will connect their number and account.
- Let the customer connect through Embedded Signup or Use your own SIM, then confirm the account inside the Inbox and verify the connection is ready.
- Configure WhatsApp webhooks and API logs so your app can receive events, inspect requests, and trace message activity while you test the flow in Sandbox mode.
- Build automations with Workflows or Agents, then send messages, broadcasts, and follow-ups through the API while Message tracking and Usage Tracking show what is happening.
- Monitor Health Monitoring and adjust Integrations as you scale, keeping each connected account organized and ready for ongoing WhatsApp operations.
How much does Kapso cost?
Free
$0/month- Unlimited API calls
- Unlimited workflows
- 2,000 messages per month
- 1 connected phone number + Kapso sandbox
- Digital phone numbers included
- 1 GB WhatsApp media storage
- 100,000 serverless function calls per month
- $2 gift on AI credits
- Automatic audio transcription
- Kapso Platform in development
Pro
$25/month- Everything in Free, plus:
- Scale your WhatsApp product
- 100,000 messages per month
- Then $0.002 per additional message
- 3 connected phone numbers
- Then $10 per additional number
- Digital phone numbers included
- 100 GB WhatsApp media storage
- Then $0.01 per call
- 1,000,000 serverless function calls per month
- Then $2 per million
Platform
$299/month- Onboard your own customers
- 1,000,000 messages per month
- Then $0.001 per additional message
- 50 connected phone numbers
- Digital phone numbers included
- 1 TB WhatsApp media storage
- Then $0.01 per call
- 10,000,000 serverless function calls per month
- Then $2 per million
Enterprise
Custom- Everything in Platform, plus:
- Custom limits
- Custom SLAs
- Dedicated support
- Priority feature requests
Frequently asked questions
What is Kapso?
Kapso is a WhatsApp infrastructure platform for product teams, agencies, developers, operations teams, and automation builders that handles onboarding and messaging through a simple API, setup links, and webhook-driven automation. It includes Instant setup, Embedded Signup, WhatsApp webhooks, API logs, Inbox, Workflows, and Integrations with HubSpot, Claude, Cursor, Codex, Meta, and 2,700+ apps. Plans run Free $0/month, Pro $25/month, Platform $299/month, and Enterprise custom.
How much does Kapso cost? Is it free?
Kapso has a free plan, with paid tiers including Pro at $25/month, Platform at $299/month, Enterprise at Custom.
What is Kapso used for? Who is it for?
Kapso is used for Instant setup, Use your own SIM, and WhatsApp webhooks. It's built for SaaS product teams, Agencies, and Developers.
Does Kapso have an API and what does it integrate with?
The page advertises a simple API for creating customers, generating setup links, and sending WhatsApp messages. It integrates with HubSpot, Claude, Cursor, Codex, Meta.
Editor's read
Check the message and integration ceilings before rollout: Free includes 2,000 messages per month and 1 connected phone number, while Pro raises that to 100,000 messages and 3 numbers. Platform is the first tier with 50 connected phone numbers and 1,000,000 messages per month.
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