Oracle AI Agent Marketplace

What is Oracle AI Agent Marketplace?

Oracle AI Agent Marketplace is an embedded marketplace in Oracle Fusion Cloud Applications for discovering, installing, and managing AI agent templates. It is integrated into Oracle AI Agent Studio for Fusion Applications and includes over 100 third party AI agent templates that work directly inside finance, HR, supply chain, sales, and marketing applications. The marketplace uses customizable templates, a 21-point validation checklist for security and performance, and unified Oracle support for all agents, and it works with Fusion Applications' native context, data access, and role-based security without coding or switching tools. Oracle AI Agent Marketplace is for enterprise teams that want to automate processes across ERP, HCM, SCM, and CX.

Key Features

• AI Agent Marketplace: Oracle AI Agent Marketplace lets teams discover, purchase, and deploy over 100 third-party AI agents inside Oracle AI Agent Studio, which helps add finance, HR, supply chain, sales, and marketing automations without custom development.
• Agentic Applications Builder: Agentic Applications Builder uses natural language to compose outcome-focused agentic applications from Oracle, partner, and external agents without coding, so users can build automations and connect enterprise data in one place.
• Workflow Orchestration: Workflow Orchestration coordinates multi-step, multi-agent processes with rules, built-in logic, and human-in-the-loop oversight, which supports reliable execution across complex business workflows.
• Content Intelligence: Content Intelligence combines unstructured first-party and third-party content with transactional data, so agents can use more context than structured records alone.
• Contextual Memory: Contextual Memory lets agents retain and retrieve relevant context across interactions, workflows, collaborations, and user behaviors, which reduces repeated work and supports end-to-end process automation.
• Monitoring, Observability, and Prompt Playground: Monitoring, Observability, and Prompt Playground gives real-time visibility for testing, debugging, prompt iteration, and token consumption tracking, so teams can review agent behavior and watch LLM costs.
• Agent ROI Dashboard: Agent ROI Dashboard measures time saved, cost savings, and productivity gains by agent, workflow, team, or function, which helps track business impact after deployment.
• Agent2Agent (A2A): Agent2Agent (A2A) supports communication between agents from different vendors in the marketplace, so Oracle, partner, and third-party agents can work together.

Use Cases

• Call Center Manager at TIM Brasil: Builds custom AI agents on Oracle Cloud Infrastructure with Oracle AI Agent Studio and deploys them across voice and chat for inbound service workflows. In this case, the agents reached 90% accuracy in call handling, cut service times by 30%, and increased customer satisfaction by 16%.

• CX Leader at an enterprise using Fusion CX: Deploys embedded agents such as Renewal Agent and Quote Generation Agent to monitor contract health, generate quotes from emails and drawings, and prepare renewal briefs for review. Reported results include up to 40% of inquiries resolved autonomously across channels, issue resolution time improved by 28%, and first-contact resolution improved by 19%.

• Customer service operations team in telecom: Uses agents to triage inquiries, predict escalations, and automate routine resolutions in call center workflows. The TIM Brasil example reports 90% accuracy in call handling and 30% faster service times.

• Revenue and renewal teams in enterprises using Fusion CX: Use Oracle agents in approval workflows where agent-driven recommendations are reviewed by humans before action. Oracle reports up to 40% autonomous inquiry resolution across channels and a 19% improvement in first-contact resolution.

Strengths and Weaknesses

Strengths:

• We found no consistent user-reported strengths for Oracle AI Agent Marketplace in the provided review data. The sentiment summary lists cross-platform discrepancies and 0 aggregated reviews across G2, Capterra, Product Hunt, and Trustpilot.
• Public information in the provided dataset is limited and does not include reliability praise or positive support feedback. As a result, strengths could not be verified from the sources supplied.

Weaknesses:

• Trustpilot reviewers report a low 1.4/5 rating, and the supplied reviews are negative. The dataset does not include a verified total review count.
• Multiple Trustpilot reviewers describe account activation and registration as difficult. One Trustpilot reviewer, 2026-04-04, says the registration was very cumbersome and account approval was withheld without explanation.
• Multiple Trustpilot reviewers report sign-up failures tied to transaction processing. A Trustpilot reviewer, 2026-04-03, quotes the error message, "We're unable to complete your sign up," during Oracle Cloud registration.
• Support quality is a repeated complaint in the provided reviews. A Trustpilot reviewer, 2026-01-26, says support could not access the account and transferred the case without follow-up, and a Trustpilot reviewer, 2026-03-23, says support sent a generic response and could not resolve the issue.

Pricing

• Authorized User Model: $50/month per authorized user. Access to custom AI agents built in or modified from Oracle-delivered agents across ERP, HCM, SCM, and CX pillars. Includes a base AI token pool allocation, with overage billed at $500 per 1 billion pooled tokens consumed. Multi-year contract minimum.
• Per Employee Model: $2.50/month per employee. Covers the same access model for ERP, HCM, and SCM pillars only. Uses the same overage rate of $500 per 1 billion pooled tokens. Multi-year contract minimum.
• Enterprise / Sales-Led Pricing: Contact sales. Public research notes a starting minimum entry point of $500/month.

Pricing is not publicly disclosed on a dedicated pricing page, and Oracle sales should confirm current terms.

Who Is It For?

Ideal for:

• ERP or finance manager at a large enterprise: Fits teams already using Oracle Fusion ERP that need help with multi-step procurement work, such as purchase order analysis. They can deploy validated partner templates from KPMG or Infosys without custom coding.
• HCM or HR director handling high-volume hiring: Fits enterprise HR teams on Fusion HCM that want to automate profile enrichment and candidate evaluation. RChilli agents are built for those hiring workflows inside Fusion HCM.
• SCM or CX operations lead in a 200+ employee company: Works for supply chain teams that need supplier onboarding or inventory support, and for CX teams that want sales call analysis or customer service workflow help. Partner agents from IBM Consulting and Box are built to work with Fusion data and workflows.

Not ideal for:

• Solo developers or small startups: Not a fit if you do not have Oracle Fusion Applications infrastructure, and lightweight tools like Zapier or Make.com are a better match.
• Teams outside the Fusion Cloud stack or teams building fully custom agents: If you use Salesforce, Workday, or another ERP, or you need bespoke AI from scratch, look at Salesforce Einstein, Workday AI, OCI AI Agent Platform, or LangChain instead.

Oracle AI Agent Marketplace fits enterprises already using Oracle Fusion Cloud Applications across ERP, HCM, SCM, or CX. Use it if you want validated partner-built agents with native data access and no-code workflow updates. Skip it if you are a small team, run a non-Oracle stack, or need fully custom agents rather than pre-built templates.

Alternatives and Comparisons

• Salesforce Agentforce: Oracle AI Agent Marketplace does embedded ERP, HCM, supply chain, and customer experience use cases better for Oracle Fusion Cloud customers, and Oracle states AI Agent Studio and optimized LLMs are included at no additional fee. Salesforce Agentforce does CRM-focused work better with 200+ industry-specific actions and native integration across Salesforce clouds. Choose Oracle AI Agent Marketplace if your work is centered on Fusion ERP and related business workflows, choose Salesforce Agentforce if CRM operations are the main priority. Switching difficulty from Salesforce is listed as medium.

• Microsoft Copilot Studio: Oracle AI Agent Marketplace does Oracle Fusion-focused deployment better with no-code AI Agent Studio, prebuilt templates, sandbox testing, and native application embedding. Microsoft Copilot Studio does Microsoft ecosystem use cases better with Power Platform, Azure security integration, and per-user licensing for Microsoft 365 environments. Choose Oracle AI Agent Marketplace if your teams already run Fusion Cloud Applications, choose Microsoft Copilot Studio if your stack is centered on Microsoft tools and MLOps.

• ServiceNow AI Agents: Oracle AI Agent Marketplace does business process automation in Oracle Fusion workflows better, especially across ERP, HCM, and CX, and Oracle uses a single security model for AI and applications. ServiceNow AI Agents does IT service management and IT operations work better through Now Assist and AI Agent Studio for workflow automation. Choose Oracle AI Agent Marketplace if you need agents inside Oracle business applications, choose ServiceNow AI Agents if the main need is IT service and operations workflows.

Getting Started

Setup:

• Signup: No free trial is listed in the available research, and use requires an Oracle Fusion subscription.
• Time to first result: The onboarding wizard and sample templates can get users to a first result in minutes.

Learning curve:

• The learning curve is not documented. Early use looks low complexity for deploying and testing partner templates, but custom work needs Oracle Fusion experience and an understanding of LLMs, prompts, APIs, and Fusion data and security.
• Beginner: minutes. Experienced: hours to days.

Where to get help:

• Official help includes Oracle documentation, an official tutorial video, and standard enterprise support. Users report difficulty finding resources, and no user reviews on support quality were available in the research.
• Oracle Community Forums exist, but visible activity appears limited. Threads in the cited sources show sparse questions and mostly unanswered posts, with no resolved threads visible.
• Community activity looks stagnant based on the available sources. Third party material is minimal, with one promotional YouTube video and no independent tutorials or guides, though the marketplace was featured at Oracle AI World 2025.

Watch out for:

• Access depends on having an Oracle Fusion subscription.
• Customizing complex workflows needs extra skills, especially around prompts, tools, integrations, and Fusion data or security.

Integration Ecosystem

Public documentation and the research data reviewed for this listing do not surface user discussion about specific Oracle AI Agent Marketplace integrations. We also did not find user-reported details on integration breadth, integration quality, or a published MCP server.

No specific integrations appear often enough in the available research to list here. The current research also does not identify any commonly requested missing integrations.

Developer Experience

Oracle AI Agent Marketplace is a catalog of pre-built AI agent templates from partners inside AI Agent Studio for Oracle Fusion Applications users. The developer surface is centered on no-code and low-code deployment and customization within enterprise workflows, not open developer tools. Public documentation quality and time to first result are not documented in the available source.

What developers like:

• The available source describes the marketplace as embedded in AI Agent Studio, which points to setup and customization within Oracle Fusion Applications rather than building from scratch.

Common frustrations:

• Public information reviewed does not document developer docs quality.
• Public information reviewed does not document time to first result.
• The available source frames the product around no-code and low-code use in Oracle Fusion Applications, so it does not present an open developer tool surface.

Security and Privacy

• Access control: Role based access control is listed in the vendor's security information.

Product Momentum

• Release pace: Oracle launched the marketplace in October 2025 at Oracle AI World, with over 100 partner agents available alongside Oracle's 600 embedded agents. Public updates appear to come through blogs and keynotes, and we did not find a public changelog or detailed roadmap.

• Recent releases: In October 2025, Oracle introduced the AI Agent Marketplace with agents from Accenture, Deloitte, IBM, and other partners across HR, procurement, and sales. Oracle also announced new agents for journal entries, quote requests, shipping, and marketing prioritization.

• Growth: Momentum appears to be growing, supported by Oracle as a big-tech backer and by a marketplace that expanded to 20+ partners with domain-specific agents.

• Search interest: Google Trends data is flat and inconclusive, with +0.0% change over the period and a latest score of 0/100, the same as the 0/100 peak.

• Risks: No notable controversy was identified, but the marketplace is tied to Oracle Fusion Applications and AI Agent Studio and depends on Oracle's vetting and support for partner agents.

FAQ

Is there any marketplace for AI agents?

Yes. Oracle AI Agent Marketplace is a catalog of pre-built, partner-developed AI agent templates for Oracle Fusion Applications across ERP, HCM, SCM, and CX. It sits inside Oracle AI Agent Studio for discovery, customization, and management.

Is the Oracle AI agent free?

Oracle AI Agent Studio, including ready-to-use agent templates, is included at no extra cost with Oracle Fusion SaaS Cloud subscriptions. A separate Custom AI Agent subscription is required for entirely new agents or major modifications.

What are Oracle AI agents?

Oracle AI agents are pre-built, customizable AI workflows for Oracle Fusion Applications that automate multi-step business processes with large language models, enterprise data, and APIs. Oracle states there are more than 600 embedded agents and assistants across Fusion Cloud and Industry Applications.

How many third-party agents are available in Oracle AI Agent Marketplace?

Public Oracle materials describe over 100 third-party AI agents in the marketplace. These agents come from consulting partners and software vendors.

Which Oracle products does Oracle AI Agent Marketplace support?

The marketplace is built for Oracle Fusion Applications. Public materials mention ERP, HCM, SCM, and CX.

Which partners are listed in Oracle AI Agent Marketplace?

Research cites partners such as Accenture, Deloitte, IBM, Infosys, KPMG, Box, and Stripe. Oracle describes the marketplace as a partner ecosystem with certified providers and ISVs.

What is Oracle AI Agent Marketplace used for?

It is used to discover, purchase, deploy, and customize partner-built AI agents inside Oracle Fusion environments. The main use case is faster rollout of business automation for enterprise teams already using Fusion Cloud Applications.

Can users customize agents in Oracle AI Agent Marketplace?

Yes. Oracle says users can make minor changes such as editing prompts or uploading documents through AI Agent Studio. Larger changes or fully new agents require the Custom AI Agent subscription.

How do you get started with Oracle AI Agent Marketplace?

Research points to an onboarding wizard in Oracle AI Agent Studio. Initial setup includes role-based access to Fusion data and APIs, plus selecting a template, and Oracle says time to first result can be minutes.

Who is Oracle AI Agent Marketplace best for?

It targets enterprises already using Oracle Fusion Cloud Applications. It fits teams that want validated, partner-built agents for finance, HR, supply chain, or customer experience workflows.

How is Oracle AI Agent Marketplace different from building an agent from scratch?

The marketplace focuses on pre-built partner templates that can be deployed and lightly customized inside Fusion Applications. Building a fully new agent falls under Oracle's Custom AI Agent offering and has separate subscription requirements.

Is pricing for Oracle AI Agent Marketplace public?

Oracle does not publish dedicated marketplace pricing on a public pricing page in the research provided. The research notes contacting Oracle sales for current pricing confirmation.

What pricing model is mentioned for custom AI agents?

The research lists an Authorized User Model at $50 per month per authorized user. It applies to access custom AI agents built in or modified from Oracle-developed agents.

Who are the big 4 AI agents?

The research does not identify any "big 4 AI agents" for this marketplace. It does mention partners such as Accenture, Deloitte, IBM Consulting, Infosys, KPMG, Box, and Stripe.

Why is Oracle falling?

The research does not connect this question to Oracle AI Agent Marketplace. Oracle's AI materials referenced here focus on Fusion Applications, the marketplace, and more than 600 agents.