Aidoc is an enterprise clinical AI platform for hospitals that analyzes CT, X-ray and echo studies as they arrive, flags urgent and incidental findings, and notifies care teams. It runs Aidoc's own cleared algorithms and partner models on one integration.
Aidoc triages scans as they arrive and routes them to people
Aidoc is software a hospital installs between its imaging systems and its clinicians. Studies arriving from CT, X-ray and echo flow through the platform, algorithms look for specific findings, and positive cases are marked in the radiologist's worklist and pushed to the relevant care team. The vendor describes multiple algorithms running across a single scan with the results presented in the context of the patient record, which is why one study can be checked for intracranial hemorrhage, pulmonary embolism and a vertebral fracture at once.
Radiologists see the output through what Aidoc calls the Widget, a panel that consolidates results from its own and partner algorithms, runs on any workstation and marks triage results directly in the worklist. Downstream clinicians get the same case on mobile: care coordination alerts the right users and lets them chat and share images about a patient who has not yet been read.
The pathology list is specific rather than general-purpose. Published groupings cover neurovascular (aneurysm, intracranial hemorrhage, midline shift, vessel occlusions, C-spine and vertebral fractures), aortic, cardiac, venous thromboembolism, chest, and a long abdominal set including appendicitis, bowel obstruction and obstructive kidney stone.
The platform is the product, and partner algorithms run on it
aiOS is sold as the layer that makes clinical AI deployable rather than as a single detector. Aidoc says 69% of customers already run partner or homegrown algorithms on it, and the partner page names the third-party developers whose applications are delivered through it: Gleamer, Icometrix, Imbio, ScreenPoint, Riverain, Us2.ai, Circle CVI and Cercare Medical.
Integration is described as a vendor-neutral back-end that connects over DICOM, HL7 and FHIR to PACS, EHR, VNA, scheduling, worklist and mobile communication systems, with sites live in two to three weeks and most setup done remotely. On the same page Aidoc claims to be the only AI vendor available in Epic's App Orchard.
Governance sits in the same product: aiOS reports validation, drift detection, override tracking and analytics so an AI committee can see what the models did and when clinicians disagreed with them.
CARE is Aidoc's own foundation model, delivered through aiOS
Rather than calling an external model provider, Aidoc trains its own. CARE, the Clinical AI Reasoning Engine, is described as a clinical-grade foundation model trained on real-world multimodal data that already powers cleared applications, with report generation from imaging pixels named as a direction of travel.
That shapes what model questions mean here. A buyer does not pick between vendors of general language models; the choice available is which cleared imaging algorithms, Aidoc's own or a partner's, run on the platform. Nothing on the site addresses open-weight models or supplying your own provider key, and no page claims either is possible.
Pricing is a sales conversation, with resellers as the alternative
There is no pricing page, no plan table and no figure anywhere on the site. The purchase question is answered plainly: reach out to the team, or buy through Change Healthcare, Merative or Radiology Partners. For a hospital procurement team that is a normal shape; for anyone comparing cost it means the entry price, the unit of pricing and whether partner algorithms carry their own fee are all unpublished.
There is also no free tier and no trial. The only self-service artefacts are gated PDFs and webinars.
Regulatory evidence is strong where security detail is thin
The clinical and quality side is documented well. Aidoc lists MDSAP certification, ISO 13485:2016, EU 2017/745 and compliance with FDA 21 CFR Part 820, alongside FDA, TGA and CE clearances, and points readers at its 510(k) notifications. Independent clinical literature exists: the site cites peer-reviewed turnaround-time and accuracy studies rather than only its own case notes.
Information security is asserted at a higher level. The security page names a CISO-led team, the NIST Cybersecurity Framework, hosting on AWS and Azure, and sends buyers to a Trust Center for documents; the integration page claims SOC2, GDPR, HIPAA compliant. What is not published anywhere public: an uptime commitment, identity-provider sign-in support, retention controls for scan data, or a region choice for storage.
One gap is worth naming precisely. The privacy policy states that Customer Information uploaded to the platform "is not regulated by this privacy policy", so the clinical data handling a hospital most wants in writing is left to the contract. The FAQ's claim that "no patient health information leaves your facility at any time" is the closest public statement, and it sits in an FAQ rather than a data-processing document.
Where it fits, and where it does not
This suits a health system that already has PACS and an EHR, an AI governance committee, and more imaging volume than its radiologists can prioritize by hand. Aidoc's references are at that scale: 150-plus health systems, deployments across 22 sites for one nonprofit network, 17 cleared algorithms live at another.
It is the wrong product for an individual clinician, a small outpatient practice buying one tool, or a developer who wants programmatic access to imaging AI. There is no sign-up, no published price, no API reference, and the value depends on integration work done with hospital IT. Teams whose procurement needs a written SLA or an SSO answer before signing will have to extract both from the Trust Center or the contract, because neither appears on the public site.
Plans and pricing
Price and terms
- Free plan or trial
- NoNo
- Card to start
- YesNot required
- Sign up without sales
- NoNo
For AI agents
- API
- Partly
Checked .
The facts, with their sources
What it does on its own
- Acts on its own
- PartlyAidoc analyzes every incoming scan and raises triage alerts on its own, but the radiologist still reads and confirms each finding, so the AI step runs unsupervised while the clinical decision does not.
aiOS supports existing governance by providing validation, drift detection, override tracking and analytics
aidoc.com/platform/aios - Several agents
- PartlySeveral algorithms, including third-party ones, run over the same scan and their results are merged into one widget, which is orchestration of models rather than agents dividing a task.
aiOS allows health systems to run multiple algorithms across a single scan and present AI insights in the context of the patient record
aidoc.com/platform/aios - Limits on what it may do
- PartlyEscalation and notification pathways are configured per site before anything fires, but the vendor publishes no permission model a buyer can inspect or edit themselves.
Escalation pathways are customizable to include Radiology within the native workflow as necessary.
aidoc.com/platform/care-coordination - No code needed
- PartlySetup is an integration project that Aidoc performs remotely against PACS and EHR systems, so no customer code is written, yet no buyer configures it alone either.
No, integration is simple and won’t require significant IT time. Most of the setup and maintenance is performed remotely. No additional hardware is…
aidoc.com/learn/faq
Which models it runs on
- Its own model
- YesAidoc trains and serves CARE, its own clinical foundation model, and says it already powers cleared applications rather than being a research preview.
CARE™ (Clinical AI Reasoning Engine) is Aidoc’s clinical-grade foundation model, trained on real-world, multimodal data. It already powers…
aidoc.com/aidoc-foundation-model - You pick the model
- PartlyCustomers can run partner-built and their own in-house algorithms on the platform alongside Aidoc's, but the choice is between vetted imaging algorithms, not general-purpose language models.
69% of customers already run partner or homegrown algorithms on aiOS™
aidoc.com/platform/aios
How you reach it
- In the browser
- PartlyClinicians meet Aidoc as a widget on the reading workstation and a mobile app for care teams; the vendor never describes a browser application a buyer signs into.
Notifications are made easily available on desktop, mobile or worklist.
aidoc.com/platform/care-coordination - Public API
- PartlyIntegration happens over hospital interface standards that Aidoc configures per site, and no public API reference or developer documentation is published anywhere on the site.
Accelerates AI adoption with a unified back-end interface that connects to your various IT systems using any standard communication protocols (DICOM,…
aidoc.com/platform/systems-integrations
What it costs to start
- Free tier
- NoThere is no free plan, trial or sandbox: every route on the site ends in a demo request, a consultation form or a reseller purchase.
Reach out to our team here to discuss your needs. Aidoc is also available through three authorized resellers: Change Healthcare, Merative and…
aidoc.com/platform/partners - Self-serve signup
- NoBuying means talking to Aidoc or to one of its three named resellers; the site offers no checkout, sign-up or published rate card.aidoc.com/platform/partners
- Card to start
- NoNothing is purchasable online: the only entry point is a contact form collecting name, company and country, with payment handled later under a negotiated customer agreement.
Specific Personal Data we collect – Full name, Email address, Phone number, Company Name, Entity’s type and size, job title, Location (country)
aidoc.com/privacy-policy
What happens to your data
- No training on your data
- PartlyAidoc states scans are processed de-identified and that no patient health information leaves the facility, but publishes no opt-out clause for using customer data in model training.
Yes, patient privacy is protected as our solutions are HIPAA and GDPR compliant. AI processing is performed on de-identified studies, and no patient…
aidoc.com/learn/faq - Data stays in your region
- PartlyThe vendor claims protected health information never leaves the facility and AI runs on de-identified studies, but it publishes no choice of hosting region for the platform, which it says runs on AWS and Azure.
AI processing is performed on de-identified studies, and no patient health information leaves your facility at any time.
aidoc.com/learn/faq - Open source
- NoThe platform is described as a proprietary, patent-pending operating system; no repository, license or source distribution is offered anywhere on the site.
Proprietary, patent-pending operating system integrates within native workflow and IT infrastructure
aidoc.com/platform/systems-integrations
Whether a company can buy it
- Audited security
- YesAidoc publishes medical-device and information-security credentials together: MDSAP and ISO 13485 certification for quality, plus SOC 2, GDPR and HIPAA compliance claims for the platform.
Aidoc is certified to the Medical Device Single Audit Program (MDSAP); ISO 13485:2016, the global standard for medical device quality systems; EU…
aidoc.com/learn/faq - Audit log
- PartlyGovernance tooling records clinician overrides and tracks model behavior for oversight, which is activity logging around AI use rather than a documented administrative audit trail.
aiOS supports existing governance by providing validation, drift detection, override tracking and analytics that fit seamlessly into organizational…
aidoc.com/platform/aios
Filed under
Sources and updates
Sources on aidoc.com8
Updates2
- Capabilities · Free tier · Price
- Capabilities · Free tier · Price
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