Customer Support & Chatbot Agents
Support automation, ticket triage, chat handoff, knowledge-base agents handling Tier-1 and -2. 14 tracked on AgentsIndex, with pricing and licences checked.
14 listed3 freeavg $38/month
Reviewed by AgentsIndex · Updated Aug 16, 2026
The Customer Service Agents catalog on AgentsIndex lists 14 tools built for this job. Most are built for support, sales, mid-market teams. Few of these let you start for nothing — 3 of 14, against 57% across the index — so expect to budget before evaluating. Open source is rarer here than elsewhere on the index — 0 of 14, against 26% overall — so most choices are a vendor relationship rather than a repository.
Customer Service Agents compared
The 10 most-used tools in this category, by published pricing. Everything we know about each one is on its listing.
| Tool | Price from | Free tier | Deployment & compliance |
|---|---|---|---|
| Salesforce Agentforce | $25/mo | Yes | Self-Hosted |
| Parloa | $29/mo | Yes | BYOK · SOC 2 · HIPAA · ISO 27001 |
| Forethought | Basic Custom | Not stated | SOC 2 · HIPAA · ISO 27001 |
| Ada | $2.5/mo | Not stated | GDPR · SOC 2 · HIPAA |
| Workforce Wave | $99/mo | Not stated | SOC 2 · HIPAA |
| Robylon | $25/mo | Yes | — |
| Zeiko Support | $19/mo | Not stated | — |
| CoSupport AI | $0.04/mo | Not stated | GDPR · ISO 27001 |
| Vida | Custom Monthly Pricing … | Not stated | SOC 2 · HIPAA |
| Voicefleet | $99/mo | Not stated | GDPR |
