Vida
What is Vida?
Vida is an AI agent platform for operations teams that handles calls, texts, email, and webchat while orchestrating memory, failover, and multi-step workflows across multiple LLMs. It includes Agent Builder, Agent Runtime, Agent Monitoring, CRM Hygiene, and Agent Operations & Integrations, and connects with Zapier, Salesforce, Google Sheets, Slack, Microsoft Teams, and webhooks. Pricing is custom monthly, with 1 included AI agent and usage costs starting at $20.00/agent.
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At a glance
- Vida is best for operations teams who want omnichannel AI agents that can handle calls, texts, and workflows.
- Custom Monthly Pricing Custom Monthly Pricing
- Yes — The platform offers APIs for embedding AI agents in your ecosystem.
What does Vida do?
Vida handles business communication and operations by combining an agent builder, templates, and an agent runtime that manages orchestration, memory, and failover across multiple LLMs. Teams can launch omnichannel agents that answer calls, texts, email, and webchat, then extend them with OpenClaw-compatible skills for browser control, CRM updates, scheduling, and multi-step workflows. The platform also supports embedded experiences and custom branding, so agents can live inside a product or be resold under another brand. At scale, Vida is built for enterprise use: the site says it manages thousands of agents from one dashboard and supports thousands of simultaneous calls and conversations, with 99.99% uptime and automated failover. The company says its agents have handled millions of agent conversations. It also offers APIs for embedding agents in your ecosystem, plus integrations such as Zapier, Google Calendar, Salesforce, Slack, and webhooks. Customer-facing examples and docs point to use across call centers, healthcare, and other operational teams.
Why use Vida?
- OpenClaw compatibility lets agents move beyond chat and perform browser-based work inside existing software.
- White-label and embedded deployment options support teams that want to resell or productize agents.
- Enterprise controls like SOC 2, HIPAA readiness, data retention controls, and tenant separation reduce security friction.
- The platform is designed for high concurrency, with support for thousands of simultaneous calls and conversations.
- API access and named integrations make it easier to connect agents to existing business systems and workflows.
Who is Vida for?
- Call center teams who need agents to answer and route high volumes of customer conversations.
- Operations leaders who want AI to automate scheduling, follow-ups, and task execution.
- Resellers and agencies who need white-labeled agents they can package for clients.
- Healthcare and service teams who need compliant communication and workflow automation.
- Developers who want to embed agents and connect them to existing systems.
What are Vida's key features?
Agent Builder
Build AI agents with a no-code interface and Agent Templates, then deploy them in as little as 48 hours for faster rollout.
Agent Operations & Integrations
Connect agents to Zapier, Salesforce, Google Sheets, Slack, Microsoft Teams, and webhooks so they can act on CRM and workflow data.
Agent Runtime
Run voice, SMS, email, chat, and WhatsApp agents with inbound and outbound messaging, call routing, and transcripts for continuous coverage.
Agent Monitoring
Track live performance with real-time monitoring, usage monitoring, and omnichannel metrics to spot issues and manage volume across thousands of conversations.
CRM Hygiene
Use CRM automation with Salesforce, Follow Up Boss, and CRM integrations to update records, sync contacts, and keep pipelines clean.
Call Routing
Route calls with SIP In, call transfers, takeover mode, and call forwarding, helping teams answer more calls without manual handoffs.
Secure, Compliant, and Ready for Scale
Support SOC 2 compliance, HIPAA availability, logging and access control, and data retention controls for regulated deployments at scale.
AI Agents That Do the Work
Automate scheduling, payment requests, email automation, browser control, and multi-step workflows so agents complete tasks instead of just answering questions.
What does Vida integrate with?
- Zapier
- Google Calendar
- Athena Health
- X-Time
- Google Sheets
- Slack
- Microsoft Teams
- Salesforce
- Follow Up Boss
- GoTo Connect
- Zapier Tables
- WhatsApp Notifications
- API
- CRM
- Webhooks
- Discord
- X
- Todoist
What are Vida's use cases?
Call center routing at scale
Call center teams use Vida to answer and route high volumes of customer conversations without losing context. They rely on Call Routing and Call Transfers to send each caller to the right queue, while Call recording and transcription helps supervisors review outcomes and coach agents.
Operations follow-up automation
Operations leaders use Vida to automate scheduling, follow-ups, and task execution after each customer interaction. With Scheduling, Customer Follow-Up, and Workflow Tasks, they can turn conversations into completed actions instead of manual back-and-forth.
White-labeled agents for clients
Resellers and agencies use Vida to package AI agents for clients under their own brand. They combine White Label, Custom Branding, and Client Billing to launch a managed service, then use Agent Templates to deploy repeatable offers faster.
Compliant workflows for care teams
Healthcare and service teams use Vida to handle sensitive communication with Secure, Compliant, and Ready for Scale and HIPAA Availability. They can connect Athena Health and use Logging and Access Control to keep workflows auditable while automating patient or client follow-up.
How does Vida work?
- Connect your first system through Agent Operations & Integrations, using API, webhooks, or a named app like Salesforce, Google Calendar, or Slack to give Vida live context.
- Build the agent in Agent Builder, then choose an Agent Template or define Agent Skills so it can answer, route, schedule, and follow up the way your team works.
- Set up Agent Runtime with the channels you need, including voice, SMS, chat, or webchat, and configure Call Routing, Call Transfers, and outbound communication rules.
- Turn on Agent Monitoring and Usage Monitoring to watch conversations, review transcripts, and adjust behavior with Performance Analytics, Logging and Access Control, and Omnichannel Metrics.
- Deploy to production, then keep improving with CRM Hygiene, Agent Synchronization, and Workflow Tasks so the agent stays accurate, compliant, and useful as volume grows.
How much does Vida cost?
Custom Monthly Pricing
Custom Monthly Pricing- Agent Builder
- Agent Templates
- Operator Ready Agents
- Omnichannel Agents (Voice, SMS, Email, Chat)
- Agents designed to run communications for businesses.
- Inbound & Outbound Messaging
- Concurrent Convos
- Call Routing
- Transcripts & Recordings
- Basic Integrations
- Customizable Metrics
- Support & Security Features
- Custom Proof of Concept
- The Vida team helps you build your first agent.
- White Glove Support
- Custom SLAs
- Team Training
- SOC 2 Compliance
- Data Retention Controls
- Reseller Features
- Built-in Billing
- Custom Branding
- Custom Integrations
- Org Management
- Integrated Billing
- Embedded Experience
- Reporting
- Usage Costs Starts at:
- AI Agents
- 1 included
- 2-1K additional - $20.00/agent
- AI Voice Minutes
- 50 included
- 51-1M additional - $0.20/minute
- Outbound AI Messages
- 50 included
- 51-1M additional - $0.1/message
- Inbound AI Messages
- Unlimited
- Input Tokens
- 1,000,000 included
- 1M-100B additional - $0.00000325/token
- Output Tokens
- 1,000,000 included
- 1M-100B additional - $0.00000325/token
- All plans subject to fair use according to terms of use. Note: SMS campaign registration may take up to 2 weeks.
Frequently asked questions
What is Vida?
Vida is an AI agent platform for operations teams that handles calls, texts, email, and webchat while orchestrating memory, failover, and multi-step workflows across multiple LLMs. It includes Agent Builder, Agent Runtime, Agent Monitoring, and CRM Hygiene, and connects with Zapier, Salesforce, Google Calendar, Slack, and webhooks. Pricing is custom monthly.
How much does Vida cost? Is it free?
Vida starts at Custom Monthly Pricing at Custom Monthly Pricing.
What is Vida used for? Who is it for?
Vida is used for Agent Builder, Agent Operations & Integrations, and Agent Runtime. It's built for Call center teams, Operations leaders, and Resellers and agencies.
Does Vida have an API and what does it integrate with?
The platform offers APIs for embedding AI agents in your ecosystem. It integrates with Zapier, Google Calendar, Athena Health, X-Time, Google Sheets, and 16 more.
Editor's read
Check whether your rollout depends on OpenClaw-compatible browser control or embedded experiences, since those are part of the platform's workflow and productization story. Also verify the custom monthly quote against expected AI voice minutes and message volume, because usage costs are metered after the included amounts.
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