Humanly

Humanly is conversational-AI recruiting software aimed specifically at hourly, frontline, and high-volume hiring (retail, restaurants, healthcare, field services, logistics) rather than general corporate recruiting. The platform has three pieces: an AI Recruiter that engages and screens applicants over chat/SMS/email 24/7, an AI Interviewer that conducts structured video/voice/async interviews and scores candidates, and an ATS/CRM layer for pipeline management. It plugs into an employer's existing ATS (iCIMS, Greenhouse, Lever, SAP SuccessFactors are named integrations) rather than replacing it outright for most customers. Source: humanly.io product pages (https://www.humanly.io/products/ai-recruiter, https://www.humanly.io/products/ai-interviews).

Humanly publishes named customer case studies with specific before/after metrics rather than generic testimonials, and these are independently checkable against the named companies. Cellular Sales (a 5,000+ employee, ~800-location Verizon retailer) reports interview completion rising from 16% to 35% after switching from one-way video interviews to Humanly's on-demand format (humanly.io/case-studies/cellular-sales). Mutual of Omaha reports cutting time-to-screen from 5 days to 5.39 hours (humanly.io/case-studies/mutual-of-omaha). These are vendor-published figures, not independently audited, but naming a real Fortune 500-adjacent customer and a specific decimal-point number (5.39 hours, not a round 'hours') is a stronger form of disclosure than the unattributed '8x faster' headline stat repeated across the marketing site.

Founded 2018 in Seattle by Prem Kumar (ex-Microsoft) with co-founders Andrew Gardner and Bryan Leptich; graduated Y Combinator in 2019. Raised a $25M Series B in May 2026 led by SEEK Investments, with MassMutual Catalyst Fund, Drive Capital, and Zeal Capital Partners participating, bringing total funding to $52M (hrtechfeed.com, 2026-05-21; geekwire.com, 2026-04-08). In the ~13 months before that raise, Humanly acquired four companies: Sprockets, Qualifi, and HourWork in one deal (October 2025), and Anthill in April 2026 (hypepotamus.com, 2025-10-14; theseattletoday.com, 2026-04-16). As of the Series B announcement the company had about 50 employees and 120+ customers including Microsoft, Domino's, Massage Envy, and MGM Resorts (geekwire.com, 2026-04-08 — company-reported figures, not independently audited). The company is repositioning from a recruiting tool into a 'service-as-software' model that also serves job seekers directly, per CEO Prem Kumar's own framing.

Humanly has no public pricing page — /pricing on humanly.io returns a 404 (checked 2026-08-28), and every third-party listing that would ordinarily carry a number (TrustRadius) instead says 'Contact the Humanly Sales Team for more information' with no anchor figure (trustradius.com/products/humanly, checked 2026-08-28). The May 2026 funding announcement mentions the company is moving toward 'outcome-based pricing models, including pay-per-candidate and pay-per-hire options' but gives no rates (hrtechfeed.com, 2026-05-21) — that's a vendor claim about pricing structure, not a number a buyer can budget against.

Humanly has no listing found on G2 (g2.com returns a bot-challenge page with no product content reachable) and a TrustRadius profile that exists but shows zero reviews (trustradius.com/products/humanly/reviews, checked 2026-08-28). Capterra returned an HTTP 403 to every fetch attempt. That means the headline stats used across the marketing site and repeated in press coverage — '8x faster time-to-hire,' '20+ hours saved per recruiter weekly,' '4.8/5 candidate experience score,' '250,000+ candidates engaged monthly,' '5 million interviews conducted' — are all Humanly's own reporting, echoed by press releases and PR-driven trade coverage, with no independent review platform to cross-check them against. That's not evidence they're wrong; it's the absence of a check.

Humanly's flagship AI Interviewer — an AI-generated interviewer conducting structured video interviews — sits inside a category attorneys and regulators are actively watching: the EEOC settled its first AI hiring discrimination case in 2023 (against iTutorGroup), Workday faces an ongoing age-discrimination suit over its screening tool, and the ACLU filed a bias complaint against HireVue's assessment platform in 2025 (classaction.org/ai-interview-screening-lawsuits, updated 2026-02-04). No lawsuit, complaint, or regulatory action naming Humanly specifically was found in this research. Coverage of Humanly's AI Interviewer launch (geekwire.com, 2025-07-23) also captured genuine public pushback — a product designer commenting on Kumar's own LinkedIn post said the tool 'falls short of a genuine human experience' — alongside Kumar's on-record response that the goal is 'AI vs. being ignored,' not AI passing as human.

Beyond pricing, Humanly publishes no public docs/API reference, no changelog, no status page, and no dedicated security/compliance/trust page — /docs, /security, /trust, /status, and /api on humanly.io all resolve to a soft-404 'Page not found' (checked 2026-08-28). The only security-adjacent content is a standard privacy policy. For a platform processing candidate PII, video, and voice data at scale, that's a meaningful gap for any buyer with a procurement or infosec review step.