Perplexity
What is Perplexity?
Perplexity is an enterprise AI search and research platform for teams that need accurate answers across internal files, connected apps, and the public web. It combines AI-powered search, Internal knowledge and applications, External research, Task management, Real-time updates, Integrated tools, and agentic workflows like Computer and Comet, plus an open API and SSO + SCIM. Organizations trust it at scale, with customer stories from Alix Partners, Gunderson, MDNRC, Rho, and BVP. Pricing runs from Enterprise Pro custom to Enterprise Max custom.
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At a glance
- Perplexity is best for enterprise teams who need cited answers across internal and external research.
- Enterprise Pro custom; Enterprise Max custom
- Yes — Open API for enterprise integrations and enhanced workflows; API docs are available at docs.perplexity.ai.
What does Perplexity do?
Perplexity is an enterprise AI search and research platform for teams that need accurate answers across internal files, connected apps, and the public web. It helps organizations handle deep research, complex projects, and everyday knowledge work with cited responses and agentic workflows. The product is aimed at businesses that want AI to fit into existing systems while keeping data controls and compliance in view. Its enterprise offering combines AI-powered search, internal knowledge and applications, external research, task management, real-time updates, and integrated tools. Perplexity says 20,000+ organizations trust the platform, and customer stories show Alix Partners, Gunderson, MDNRC, Rho, and BVP. Security and governance features include SOC 2 Type II certification, GDPR and HIPAA compliance, configurable file retention, SSO + SCIM, and enhanced visibility through audit logs. The platform also exposes an open API for enterprise integrations and includes Computer and Comet for agentic work across browser and workflow contexts.
Why use Perplexity?
- Combines internal knowledge and external research in one enterprise search workflow.
- Offers governance controls like SSO + SCIM, configurable file retention, and audit logs.
- Supports agentic work through Computer and Comet, not just question answering.
- Backed by customer stories showing measurable research and adoption gains.
- Exposes an open API for enterprise integrations and workflow automation.
Who is Perplexity for?
- Research and strategy teams who need cited answers from internal files and the web.
- Operations leaders who want AI to manage tasks across connected business tools.
- Security-conscious IT admins who need SSO, SCIM, and audit visibility.
- Sales and customer-facing teams who need fast, verifiable answers for client work.
- Product and engineering teams who want AI to help analyze data, code, and ship work.
What are Perplexity's key features?
AI-powered search
Returns cited answers from the web and connected sources so teams can verify claims faster and reduce manual research time.
Customizable interface
Lets organizations tailor the experience around their workflows, with connectors, Spaces, and product areas like Computer and Comet.
Task management
Supports work beyond search by organizing tasks and complex projects, helping teams move from question to execution in one place.
Real-time updates
Keeps answers and workflows current as information changes, which matters for monitoring news, jobs, markets, and internal requests.
Integrated tools
Connects with business systems through integrations and an open API, so answers can flow into enterprise workflows and existing tools.
Internal knowledge and applications
Surfaces answers from files and company systems through connectors, helping teams find internal context without hunting across silos.
External research
Finds reliable web sources and generates follow-up prompts, making it easier to validate claims and dig deeper on unfamiliar topics.
Agentic
Uses Computer and Comet to perform actions across browser and workflow contexts, from research to analysis and content creation.
What are Perplexity's use cases?
Client research for consultants
Research and strategy teams use Perplexity to verify claims for client deliverables, using AI-powered search and External research to gather cited sources quickly. They can then move into Computer for deeper analysis and faster recommendation building.
Workflow automation for ops
Operations leaders use Perplexity to triage tasks, summarize information, and coordinate work across connected apps, relying on Task management and Integrated tools to keep requests moving. Real-time updates help them stay current as inputs change.
Governed AI access for IT
Security-conscious IT admins use Perplexity to roll out enterprise AI with SSO + SCIM and Configurable file retention, keeping access controlled and data handling predictable. Enhanced visibility through audit logs supports compliance reviews and internal oversight.
How does Perplexity work?
- Connect your apps from the Connectors area so Perplexity can surface answers from internal knowledge and applications alongside your files and tools.
- Ask a question in SearchComputer or the main search experience, then let AI-powered search return cited answers and follow-up prompts for deeper research.
- Use Computer to assign tasks, analyze data, create content, or build prototypes in plain language when the work goes beyond simple search.
- Browse with Comet to answer questions, respond to email, and handle busywork from the browser while staying in your existing workflow.
- Review audit logs, file-retention settings, and SSO + SCIM controls to keep access governed as teams expand usage.
How much does Perplexity cost?
Enterprise Pro
Custom- Security features
- Team collaboration tools
- Custom integrations
Enterprise Max
Custom- All features of Pro
- Dedicated support
- Analytics
Frequently asked questions
What are Perplexity Enterprise's core features?
Perplexity Enterprise centers on advanced research capabilities, task management, and customizable security options. It also brings together internal knowledge and applications, external research, and integrated tools so teams can move from finding information to acting on it.
How is Perplexity Enterprise typically used?
Teams use it to streamline workflows, improve productivity, and support deep research. The enterprise pages show use across product, legal, finance, government, tech, education, sales, and marketing, with Computer handling tasks like analysis, content creation, and building.
What benefits does Enterprise AI provide?
Perplexity says Enterprise AI helps teams process information faster, improve accuracy, and collaborate more effectively. Customer stories also point to measurable gains such as 90% faster research verification and 125+ hours saved per week per user.
How do you get access to Computer for Enterprise?
Access to Computer for Enterprise is obtained by contacting the sales team. The enterprise site presents Computer as part of the broader platform for research, analysis, creation, coding, and task execution.
How is Perplexity Enterprise different from ChatGPT?
Perplexity positions its enterprise product around integration with existing business tools and enterprise-grade security and compliance. The site shows connectors, SSO + SCIM, configurable file retention, audit logs, and GDPR and HIPAA compliance.
What is the difference between Enterprise Pro and Max?
Enterprise Max includes all features of Pro, plus dedicated support and advanced analytics. Both tiers are custom-priced enterprise offerings, with Pro also listing advanced security features, team collaboration tools, and custom integrations.
How is Perplexity Enterprise priced?
Pricing is custom and based on the organization's needs and size. The public tier list shows Enterprise Pro and Enterprise Max, both with custom pricing rather than published per-seat rates.
Do you train on enterprise data?
No. Perplexity says it does not train its models on enterprise customer data, and it also states that enterprise data is handled with privacy and security in mind.
What security and compliance controls are available?
Perplexity lists SOC 2 Type II certification, GDPR and HIPAA compliance, configurable file retention, user management, SSO + SCIM, and enhanced visibility through audit logs. Those controls are designed for enterprise governance and access management.
Does Perplexity have an API?
Yes. Open API for enterprise integrations and enhanced workflows; API docs are available at docs.perplexity.ai.
Editor's read
Check whether your rollout needs the open API or custom integrations, since those are part of the enterprise workflow story. Also verify whether configurable file retention up to 1 day and audit logs meet your internal governance requirements before procurement.
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