CallHippo
What is CallHippo?
CallHippo is a cloud phone system for sales and support teams that manages inbound and outbound conversations from one place. It combines Business Phone System, AI Voice Agent, Power Dialer, Conversation Intelligence, and Omni-Channel Communication, and integrates with Salesforce, HubSpot, Zendesk, Slack, and Microsoft Teams. Trusted by 5,000+ companies and used by Seclore, Lalamove, and INTECH, plans run Basic free, Starter $19/month, Professional $29/month, Ultimate $45/month, and Enterprise custom.
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At a glance
- CallHippo is best for sales and support teams that need cloud calling, messaging, and AI-assisted routing in one system.
- Basic Free; Starter $19; Professional $29; Ultimate $45; Enterprise Plan Talk to Us
- 10 days, no credit card
What does CallHippo do?
CallHippo routes business calling through cloud phone numbers, an omnichannel inbox, and AI-assisted workflows so teams can manage inbound and outbound conversations from one place. The platform combines Power Dialer, Smart DID Routing®, Auto Rotate, Call Monitoring, Call Analytics, and AI Voice Agent tools to help teams connect faster, reduce spam labeling, and keep conversations organized. Its AI pages also show AI Sales Agent, AI Copilot, and AI Voicebot for handling follow-ups, feedback, and human-like responses. At scale, CallHippo says it is trusted by 5,000+ companies and supports virtual numbers in 50+ countries, with AI connectivity described across 100+ countries. The site also points to customer examples like Seclore, Lalamove, and INTECH. CallHippo is mobile-app available, does not advertise self-hosting, and the public site does not present an API product as available. The result is a cloud communication stack aimed at teams that want telephony, messaging, and AI support without stitching together separate tools.
Why use CallHippo?
- It combines phone, WhatsApp, and inbox workflows, so teams can keep customer conversations in one operational flow.
- Smart DID Routing® and Auto Rotate help improve connection rates without forcing agents to manage number strategy manually.
- AI Voice Agent, AI Sales Agent, and AI Copilot add automation for inbound handling, follow-ups, and coaching.
- The platform is built for global calling, with virtual numbers in 50+ countries and AI connectivity across 100+ countries.
- Trusted by 5,000+ companies, it has enough market traction to suggest a mature communication stack.
Who is CallHippo for?
- Sales teams that need faster outbound dialing and lead follow-up.
- Support teams that want shared inboxes and call handling in one workspace.
- Operations leaders who need routing, monitoring, and reporting across distributed agents.
- Revenue teams that want WhatsApp and phone conversations managed together.
- Managers who need visibility into agent performance and call outcomes.
What are CallHippo's key features?
Business Phone System
Set up shared business numbers, voicemail, click-to-dial, SMS, and MMS for team calling, with a mobile app for work on the go.
AI Voice Agent
Use AI voice agents to answer and qualify calls around the clock, supporting 24/7 conversations in any language for faster lead capture.
Call Center Suite
Manage call queues, IVR, call transfer, conferencing, barging, and monitoring from one system to coordinate larger support or sales teams.
Conversation Intelligence
Analyze calls with recordings, sentiment analysis, topic extraction, and talk ratio tracking to spot coaching gaps and improve team performance.
Omni-Channel Communication
Handle calls, WhatsApp Business API, SMS, MMS, and shared inbox workflows in one place, reducing context switching across customer conversations.
Global Virtual Numbers
Provision virtual numbers across 50+ countries and keep local presence while routing calls through global connectivity and number portability.
Power Dialer
Run outbound calling with predictive dialing, time zone dialing, and automatic machine detection to reach more prospects and waste fewer dials.
Integrations
Connect CallHippo with Salesforce, HubSpot, Pipedrive, Zendesk, Slack, Zapier, and Microsoft Teams to sync calls with existing workflows.
What does CallHippo integrate with?
- CRM
- Freshservice
- EngageBay
- Enthu.ai
- Wingman
- HappyFox
- Airtable
- Klaviyo
- noCRM
- Aztrix
- CCV Shop
- Proteria
- Salesforce
- Pipedrive
- Zapier
- HubSpot
- Microsoft Dynamics
- TalentLyft
- Greenhouse
- Constant Contact
- Make
- Typeform
- Freshdesk
- Intercom
- Zendesk
- Freshworks
- Ontraport
- Front
- Klaus
- Gorgias
What are CallHippo's use cases?
Outbound follow-up for sales teams
Sales teams that need faster outbound dialing and lead follow-up use CallHippo to work through queues with the Power Dialer and Time Zone Dialing. They can pair that with Lead Prioritization to reach the right prospects sooner and turn more calls into booked meetings.
Shared support inbox handling
Support teams that want shared inboxes and call handling in one workspace use CallHippo to manage customer conversations through Shared Inbox and Call Center Suite. With Call Routing and Call Recording, managers can keep cases moving and review tricky interactions later.
Omnichannel revenue conversations
Revenue teams that want WhatsApp and phone conversations managed together use CallHippo to keep outreach in one flow with Omni-Channel Communication and WhatsApp Automation. They can follow up faster, keep context across channels, and reduce missed replies.
Performance visibility for managers
Managers who need visibility into agent performance and call outcomes use CallHippo to track activity with Call Analytics and Conversation Intelligence. They can spot coaching gaps, compare outcomes across agents, and make routing changes based on real call data.
How does CallHippo work?
- Connect your first phone number in Business Phone System, then assign it to the right team members so calls, SMS, and WhatsApp messages start from a shared workspace.
- Set up Call Routing and Smart DID Routing to send each lead or customer to the right agent, queue, or department based on ownership, geography, or availability.
- Launch the Power Dialer for outbound work, and use Automatic Machine Detection to skip dead ends so agents spend more time on live conversations.
- Turn on Call Recording and Call Monitoring to review conversations, coach agents, and capture the details behind wins, objections, and missed opportunities.
- Use Call Analytics and Conversation Intelligence to watch performance trends, then connect Integrations to sync call activity with your CRM and support tools.
How much does CallHippo cost?
Basic
Free- 1 Free Phone Number
- WhatsApp Business API
- Voicemail
- Click to Dial
- SMS (Text messages) & MMS
Starter
$19- Everything in Basic + Telephony
- Unlimited Minutes (Includes Both Landline & Mobile Calling)
- Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- WhatsApp Business API
- 100 SMS (Text Messages)
- Standard A2P charges apply.
- Basic Report Analytics
- Free Omnichannel Inbox
Professional
$29- Everything in Starter +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)
- Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- WhatsApp Business API
- 500 SMS (Text Messages)
- Standard A2P charges apply.
- Call Recordings
- Reports / Analytics
Ultimate
$45- Everything in Professional +
- Unlimited Minutes (Includes Both Landline & Mobile Calling)
- Shared pool of free calling minutes for your entire team. Valid for manual dialing to standard US/Canada numbers only.
- WhatsApp Business API
- 1000 SMS (Text Messages)
- Standard A2P charges apply.
- Dedicated Account Manager
- Custom Integrations
- Single Sign-On (SSO)
- Log in once to access CallHippo and all integrated tools with your company credentials.
- CRM-Based VIP Routing
- Route calls automatically to the correct contact/lead owner based on CRM information.
Enterprise Plan
Talk to Us- Includes all Ultimate plan features
- Minimum 50 Users
- Unlimited Minutes to US/CA
- Service-Level Agreement (SLA)
- WhatsApp Business API
- Custom Reports
- Custom Onboarding
- Receive personalized guidance to activate features and maximize the value of core CallHippo features.
- Customized Add-ons for Other Countries & SMS
- Custom Data Storage and API Usage
- Developer Support
- Dedicated Account Manager
- Priority Support
- Dedicated Compliance Support
- Speech Analytics or CallHippo AI Included
Frequently asked questions
What is CallHippo?
CallHippo is a cloud phone system for sales and support teams that manages inbound and outbound conversations from one place. It combines Business Phone System, AI Voice Agent, Power Dialer, Conversation Intelligence, and Omni-Channel Communication, and integrates with Salesforce, HubSpot, Zendesk, Slack, and Microsoft Teams. Trusted by 5,000+ companies and used by Seclore, Lalamove, and INTECH, plans run Basic free, Starter $19/month, Professional $29/month, Ultimate $45/month, and Enterprise custom.
How much does CallHippo cost? Is it free?
CallHippo has a free plan, with paid tiers including Starter at $19, Professional at $29, Ultimate at $45. A 10-day free trial is available.
What is CallHippo used for? Who is it for?
CallHippo is used for Business Phone System, AI Voice Agent, and Call Center Suite. It's built for Sales teams that need faster outbound dialing and lead follow-up, Support teams that want shared inboxes and call handling in one workspace, and Operations leaders.
Does CallHippo have an API and what does it integrate with?
CallHippo doesn't publish a public API. It integrates with CRM, Freshservice, EngageBay, Enthu.ai, Wingman, and 25 more.
Editor's read
Starter includes unlimited minutes only for manual dialing to standard US/Canada numbers. If outbound calling beyond that scope matters, verify whether Professional, Ultimate, or Enterprise is needed before committing.
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