Outreach
What is Outreach?
Outreach is an agentic revenue workflow platform for revenue teams that helps them prospect, manage accounts, guide deals, and forecast with less manual work. Its AI Agents, Sales Engagement, Pipeline Management, and Conversation Intelligence connect outreach activity, meeting signals, and deal data. It integrates with Slack, Zoom, Microsoft Teams, Google Meet, and Cisco Webex, and is used by Databricks, Snowflake, and Okta. Plans are Amplify Core, Amplify Plus, and Amplify Pro, all custom-priced.
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At a glance
- Outreach is best for revenue teams that need AI help across prospecting, deal execution, and forecasting.
- Amplify Core Custom; Amplify Plus Custom; Amplify Pro Custom
What does Outreach do?
Outreach runs an agentic revenue workflow that helps teams prospect, manage accounts, guide deals, and forecast with less manual work. Its AI Agents, Sales Engagement, Pipeline Management, and Conversation Intelligence features connect outreach activity, meeting signals, and deal data so reps can prioritize the right actions and leaders can see what is moving revenue forward. The platform also supports account planning, relationship maps, and AI-assisted follow-up so work stays tied to live opportunities instead of scattered across tools. At scale, Outreach says it helps sellers close over 2 million opportunities every month and is used by teams that have moved from five platforms to one. Enterprise buyers can connect it through the Outreach Marketplace or APIs, and the platform is integrated, governable, and secure. Named customers include Databricks, Elsevier, Zoom, Siemens, Snowflake, McKesson, and Okta, which signals fit for larger revenue organizations with complex workflows.
Why use Outreach?
- Its AI credits model lets teams scale usage across workflows without being locked into seat-only pricing.
- The platform combines prospecting, deal management, and forecasting in one system, reducing handoffs between tools.
- Enterprise buyers get governable, secure deployment with Marketplace and API connectivity for existing systems.
- Conversation intelligence and rep coaching help managers act on live meeting signals instead of reviewing calls after the fact.
- Named enterprise customers suggest it can support complex revenue organizations with large-scale workflows.
Who is Outreach for?
- Sales leaders who want clearer pipeline visibility and forecast confidence.
- Account executives who need help prioritizing outreach and follow-up.
- Revenue operations teams that want connected workflows across revenue systems.
- Sales managers who need coaching signals and team performance insight.
- Customer success teams that want structured account and expansion planning.
What are Outreach's key features?
AI Agents
Uses AI agents for pipeline creation and account management, helping teams replace manual work across outreach and follow-up at scale.
Pipeline Management
Tracks pipeline creation and updates in one system, supporting teams handling over 2 million opportunities every month.
Sales Forecasting
Forecasts revenue from pipeline and deal signals, giving managers a clearer view of outcomes across one platform instead of five.
Deal Insights
Surfaces deal health, risks, and next steps from AI summaries and action-item detection, so reps can act before opportunities stall.
Sales Engagement
Runs multi-channel sequences and account planning in Outreach, with Slack integration for faster coordination and follow-through.
Conversation Intelligence
Captures real-time transcription, sentiment analysis, and call insights from meetings and calls to improve coaching and follow-up.
Rep Coaching
Provides live coaching cards, AI summaries, and meeting prep guidance to help reps improve performance during Zoom, Microsoft Teams, Google Meet, and Cisco Webex calls.
Agent Studio
Lets teams build and customize AI agents, knowledge, and custom objects for specific workflows without stitching together separate tools.
What does Outreach integrate with?
- Slack
What are Outreach's use cases?
Forecasting for sales leaders
Sales leaders use Outreach to keep pipeline reviews grounded in live activity, using Sales Forecasting and Pipeline Management to spot coverage gaps early and build more confident forecasts. Deal Insights helps them see which opportunities need attention before the number slips.
Prioritization for account executives
Account executives use Outreach to decide who to contact next and what to say, using Sales Engagement and AI Agents to prioritize follow-up and keep deals moving. With Meeting Prep Agent and AI Topics Explorer, they can walk into conversations with sharper context and clearer next steps.
Coaching for sales managers
Sales managers use Outreach to coach reps from real conversations, using Conversation Intelligence and Rep Coaching to review calls, surface patterns, and give targeted feedback. They can use AI Topics Explorer to spot recurring objections and turn them into repeatable coaching moments.
Account planning for revenue ops
Revenue operations teams use Outreach to connect revenue workflows across systems, using Account management and Mutual Action Plans to standardize account planning and keep teams aligned on next steps. Agent Studio helps them shape repeatable workflows without stitching together disconnected tools.
How does Outreach work?
- Connect your first revenue source and map accounts into Outreach, then use Pipeline Management to organize opportunities and establish a clean starting view for the team.
- Set up AI Agents and Agent Studio to automate research, follow-up, and account updates, so reps spend less time on manual admin and more time selling.
- Turn on Sales Engagement and Slack notifications to coordinate outreach, sequence follow-ups, and keep next actions visible where reps already work.
- Review Deal Insights, Sales Forecasting, and Conversation Intelligence to spot risk, inspect call themes, and update forecasts with current pipeline signals.
- Use Rep Coaching and Meeting Prep Agent continuously to guide managers and reps, reinforce best practices, and improve deal execution over time.
How much does Outreach cost?
Amplify Core
Custom- Get up and running with AI agents for pipeline creation and account management; clear value, quick time to impact and room to expand.
- 25,000
- AI Credits
- Get 10 hours back a week per rep
- 3x your pipeline
- Capabilities
- Core Agents & AI
- Revenue Agent
- Personalization Agent
- AI Assist, Accounts, Emails & Calls
- Data Enrichment
- MCP Server
- Engagement & Account Planning
- Multi-Channel Engagement & Sequences
- Account Planning
- Relationship Maps
- Reporting: Engagement, AI Performance & Revenue Attribution
- Mobile App
- Slack App Integration
- Conversation Intelligence (Voice)
- Outreach Voice Integrated Dialer
- Call Insights & Analytics
- 250,000 API Calls
- 5 Custom Objects
- 500 MB Knowledge
- Most Popular!
Amplify Plus
Custom- Win more with AI agents that guide reps live in meetings, automate follow-ups and pipeline updates, flag risks and coach reps continuously.
- 50,000
- AI Credits
- Predict deal outcomes with 81% accuracy
- Ramp reps 3x faster
- Everything in Core, and:
- Agents & AI
- Deal Agent
- AI Coach Cards
- AI Topics & Topic Explorer
- Live Coaching: Real-time Content Cards
- AI Assist, Meetings & Deals
- Deal Health
- Conversation Intelligence & Rep Coaching
- Real-Time Transcription
- Action Item Detection
- Sentiment Analysis
- Playlists
- Meeting Insights & Analytics
- Integrations: Zoom, Microsoft Teams, Google Meet, Cisco Webex
- Deal Management
- Pipeline Management
- Team Performance and Win/Loss Outcomes
- 500,000 API Calls
- 10 Custom Objects
- 750 MB Knowledge
Amplify Pro
Custom- Run your enterprise revenue lifecycle with an end-to-end agentic revenue platform. Use forecasting, visibility into revenue trends and dedicated services support.
- 100,000
- AI Credits
- Spend half the time preparing forecasts
- Reduce forecast errors by 15%
- Everything in Core + Plus, and:
- Full Suite of Agents & AI
- AI Forecast Projection
- Forecasting
- Scenario Planner
- Forecast Trends
- Self-Service Forecast Configuration
- Territory Management
- Multi-Currency
- Parallel Forecasts
- Managed Services
- Tailored, ongoing support designed around your business, helping you scale workflows, maintain the platform and drive consistent adoption with confidence.
- 1,000,000 API Calls
- 20 Custom Objects
- 1,500 MB Knowledge
Frequently asked questions
What is Outreach?
Outreach is an agentic revenue workflow platform for revenue teams that helps them prospect, manage accounts, guide deals, and forecast with less manual work. Its AI Agents, Sales Engagement, Pipeline Management, and Conversation Intelligence connect outreach activity, meeting signals, and deal data. It integrates with Slack, Zoom, Microsoft Teams, Google Meet, and Cisco Webex, and is used by Databricks, Snowflake, and Okta. Plans are Amplify Core, Amplify Plus, and Amplify Pro, all custom-priced.
How much does Outreach cost? Is it free?
Outreach has 3 paid plans: Amplify Core at Custom, Amplify Plus at Custom, Amplify Pro at Custom.
What is Outreach used for? Who is it for?
Outreach is used for AI Agents, Pipeline Management, and Sales Forecasting. It's built for Sales leaders, Account executives, and Revenue operations teams that want connected workflows across revenue systems.
Does Outreach have an API and what does it integrate with?
Outreach doesn't publish a public API. It integrates with Slack.
Editor's read
Check the AI credits and API-call ceilings before rollout: Core includes 25,000 credits and 250,000 API calls, Plus 50,000 and 500,000, and Pro 100,000 and 1,000,000. If your team expects heavy automation or reporting volume, confirm which tier covers that load.
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