VeraDial

VeraDial's core pitch is that it both answers your business line and places calls on your behalf. Inbound: Vera answers 24/7 on a dedicated US or Canadian number, screens callers, answers questions from a business profile you build (by pasting your website), takes messages, and drafts SMS replies (including reading photos sent by MMS). Outbound: you give the AI a goal — "confirm Friday's 2:30 appointment," "chase a quote" — and it places the call, has the conversation, and returns a transcript and summary. Vera Plus and above also do live two-way call translation across 13 languages and can speak in a cloned version of the owner's voice. Most direct competitors named on VeraDial's own comparison pages (Google Voice, OpenPhone, Grasshopper) only give you a number and an inbox — they don't place calls for you. (https://veradial.com/faq, https://apps.apple.com/us/app/veradial-ai-receptionist/id6760608537)

Numbers purchased through VeraDial carry A-level STIR/SHAKEN attestation — the highest carrier-verified caller-ID tier — rather than the B-level attestation a forwarded or bring-your-own number gets. VeraDial's FAQ cites industry answer-rate studies putting "Unknown"/"Scam Likely" calls at 11–25% answered versus 50%+ for verified business calls; that's an industry figure VeraDial is citing, not one it measured itself, so treat the specific percentages as an unverified industry claim rather than VeraDial's own data. The attestation level itself is a real, checkable configuration choice, not marketing language. (https://veradial.com/faq)

VeraDial ships a remote MCP server (https://api.veradial.com/mcp) that lets Claude, ChatGPT, or any MCP client read a customer's own calls, screening summaries, voicemail transcripts, SMS threads, and receptionist settings via OAuth 2.1 — no API keys, read-only, audience-bound tokens that can't be reused elsewhere, and call/voicemail audio is explicitly excluded from what the connector returns. For a nine-month-old, single-founder app this is a more carefully scoped integration than most SMB SaaS tools publish, and the privacy policy independently corroborates the same read-only, no-audio boundary. Action tools (placing calls, sending messages) are described as roadmap, not shipped. (https://veradial.com/for-agents, https://veradial.com/privacy)

Four tiers, verified against the vendor's machine-readable pricing page dated 2026-09-21: Vera Lite $14.99/mo ($149.99/yr) — 1 line, 50 AI-receptionist minutes, 150 calling minutes/month. Vera Plus $29.99/mo ($299.99/yr) — unlimited receptionist answering under a fair-use policy, 300 calling minutes, 100 outbound AI-calling minutes, 20 translation minutes; a second line costs $9.99/mo extra. Vera Business $59.99/mo ($599.99/yr) — 3 lines, 900 calling minutes, 300 AI-calling minutes, 60 translation minutes, priority support; a 4th/5th line cost $9.99–$19.99/mo more. Custom (5+ lines) is quote-only. Number swaps cost $4.99 one-time. Lite and Plus include a 7-day free trial; Business does not — the vendor says to talk to VeraDial before buying so setup can be scoped, which is friction the pricing page doesn't fully spell out. Coverage is US and Canada only, and the vendor explicitly states what's NOT included at any price: caller-ID spoofing, shared team inboxes, burner numbers, enterprise contact-center/IVR/UCaaS features, and HIPAA or other regulated-industry compliance. (https://veradial.com/pricing.md, retrieved 2026-09-22)

VeraDial is built and run by a single named founder, Graham Thomson, based in Toronto; the about page states he previously built CanScan AI, and both the App Store and Google Play list the publishing entity as "CanScan AI" / "CanScan AI Inc," while VeraDial's own privacy policy names the operating entity as "VeraDial Inc." — a discrepancy worth knowing but not necessarily meaningful (a new product entity for an existing developer account is common). Tracxn lists VeraDial as founded 2026, Unfunded, Toronto, Ontario. "Backed by ElevenLabs Grants" and "Backed by Cartesia Startups" on the about page refer to free-credit startup programs both companies run for many early-stage applicants (12 months of free AI-audio usage from ElevenLabs, per ElevenLabs' own program page) — real relationships, but credit/perks programs, not investment or an endorsement of the product. On review volume: the App Store shows 4.8/5 from 4 ratings, Google Play shows 4.0/5 from 9 reviews and "500+" downloads, and G2 lists VeraDial with zero reviews as of this check. That's too small a sample to draw a quality conclusion either way. (https://apps.apple.com/us/app/veradial-ai-receptionist/id6760608537, https://play.google.com/store/apps/details?id=com.veradial.app, https://platform.tracxn.com/a/d/company/5891f8d1e4b0fd833900a069/veradial, https://www.g2.com/products/veradial/reviews, https://elevenlabs.io/startup-grants)

VeraDial's privacy policy is unusually specific for a company this size: it names each third-party processor per feature (Twilio for calls/SMS, Deepgram for transcription, Google Gemini for SMS/email drafting and contact summaries, OpenAI for live translation, ElevenLabs/Cartesia for voice generation and cloning, Sentry for crash reports, PostHog and Google Analytics for product analytics, Intercom for support chat), and states call/AI-call audio and transcripts are not used to train AI models and are not accessible to VeraDial staff. All calls route through Twilio's SOC 2 Type II infrastructure with TLS in transit. There's no separate published security/trust page (SOC 2 report, DPA, sub-processor list) — the disclosure lives entirely inside the privacy policy prose rather than a dedicated compliance page. (https://veradial.com/privacy)