Zapier Agents

What does Zapier Agents do?

Zapier Agents turns prompts into AI workers that can act across Zapier's automation stack, using tools like Build your agent, Monitor activity, and Chat when needed to handle tasks without constant supervision. It can also work on the web through the Chrome extension, so agents can move from conversation to action in connected workflows. The product sits inside Zapier's broader AI orchestration platform, where teams can connect any AI and route work through governed automations. Zapier says its platform spans 9,000+ apps and is trusted by 3.4 million businesses, with 593,138,971 AI tasks automated and 99.9% uptime. Customer stories show companies like Grammarly, Hopper, Webflow, Calendly, and Zendesk. For teams that need control, Zapier also surfaces governance and security capabilities such as audit trails, app controls, and observability, so agents can be monitored as they operate across business systems.

Why use Zapier Agents?

• It combines AI actions with Zapier's large app ecosystem, so agents can work across many existing tools instead of isolated silos.
• Governance features like audit trails, app controls, and observability help teams monitor what agents did and why.
• The Chrome extension lets agents work on the web, extending automation beyond API-only workflows.
• Zapier's scale and uptime claims suggest the platform is built for production use, not just demos.
• Customer logos and stories from companies like Grammarly, Webflow, Calendly, and Zendesk provide external proof of adoption.

Who is Zapier Agents for?

• Operations teams who want AI assistants to handle repeatable cross-tool work.
• Support leaders who need agents that can triage and route requests.
• RevOps teams who want AI to research leads and trigger follow-up workflows.
• IT and security teams who need visibility and controls around AI actions.
• Product teams who want to embed agentic workflows into existing systems.

What are Zapier Agents's key features?

What does Zapier Agents integrate with?

• NetSuite
• Salesforce
• HubSpot
• Slack
• ChatGPT (OpenAI)
• Microsoft Dynamics CRM
• Microsoft Teams
• Zendesk
• Jira Software Cloud
• Google Sheets
• Gmail
• Google Calendar
• Google Drive
• Notion
• Google Forms
• Facebook Lead Ads
• Mailchimp
• Stripe
• Outlook
• LeadConnector
• Calendly
• Airtable
• Typeform
• Trello
• Google Docs
• Claude
• ChatGPT
• Cursor
• Snowflake
• Jira

What are Zapier Agents's use cases?

How does Zapier Agents work?

1. Build your agent in Zapier Agents and define the job it should handle, using Guided templates or starting from scratch. Set the outcome you want, then connect the apps it needs to work across.
2. Connect your first tools through the App Directory and One auth layer so the agent can act in your existing systems. Add permissions and Managed Connections to keep access consistent.
3. Choose how the agent should operate with Build agents that run, then let it Work on the web or trigger actions in connected apps. Use Connect any AI if you want a specific model behind the workflow.
4. Review activity in Monitor activity and One audit trail to see what happened, what changed, and where the agent needs help. Step in with Chat when needed for exceptions or approvals.
5. Tighten controls with Keep AI safe, AI Guardrails, Action Restrictions, and App access controls. Use Canvas auto-documentation to keep workflows understandable as they expand.

How much does Zapier Agents cost?

Frequently asked questions